Project Coordinator/Dispatcher - Technical Services Group - O'Connell Electric Company

PROJECT COORDINATOR/DISPATCHER - TECHNICAL SERVICES GROUP

The Project Coordinator/Dispatcher is responsible for assisting the operations team in coordinating the activities of multiple projects to ensure cost, schedule, document control and quality standards are met. Under the direction of the operations team, the Project Coordinator/Dispatcher is expected to take on any/all tasks in the quest to learn all he or she can about work performed by the Technical Services Group.

Responsibilities:

• Dispatch manpower and equipment for projects in the Northeast region of the US – in NYS primarily.
  • Logistics for required equipment on each project.
  • Track test equipment and schedule repairs/calibrations
  • Coordinate with Project Managers and field personnel
• Follow and implement all company policies and standards.
• Assist Project Managers in efficiently allocating the correct labor and equipment resources to their projects.
• Monitor and maintain stock supply of oil sampling kits and commonly used supplies. 
• Coordinate moving equipment to field personnel with all warehouses as necessary.
• Submit rental requests for specialty equipment and track usage.
• Utilize and maintain scheduling software.
• Be proactive in evaluating current practices and offer suggestions to streamline operations.
• Organize and manage data storage for all Technical Services operating locations.
• Administer Work in Progress schedule (WIP) and coordinate weekly meetings between offices.
• Work with other company teams to coordinate equipment and labor logistics to maximize efficiency.
• Manage and track technicians PPE to ensure they have tested and appropriate PPE at all times.
• Track technician certifications progress for technicians and engineers including NICET, NFPA70E, CPR First Aid, etc.
• Establish and organize trainings and group meetings.
• Coordinate the group's current and upcoming fleet needs with the OCE Fleet Team.
• Send out specialty agreement notifications to IBEW Local Unions.
• Monitor and prepare reports relating to specialty equipment ownership costs verse rental or leasing.
• Identify problematic equipment and research alternative solutions to propose to the team
• Assist and be responsive for off hours emergency call dispatching.
• Assist in monitoring Technician availability for and frequency of emergency response.
• Promote positive client relationships by acting in a fair and professional manner.

Required Competencies/Skills (not listed in order of importance):

• Experience in the service industry is preferred.
• Proficient in Microsoft Office software, especially Excel.
• Experience with scheduling software helpful or demonstrated ability to learn technology efficiently.
• Detail oriented and strong organizational skills.
• Motivated self-starter with excellent listening/communication skills.
• Ability to work in busy environment while also promoting teamwork and collaboration.
• Motivation to take initiative and responsibility for tasks given.

Compensation:

The minimum and maximum annual salary that O'Connell Electric Company, Inc. believes in good faith to be accurate for this position at the time of this posting is between $46,500 to 56,500 annually.

It is important to O'Connell Electric that potential candidates for this position understand that compensation depends on numerous factors including the geographic location where the role will be performed, skills required, experience, complexity, travel, and market rate. O'Connell Electric aims to reward performance and attract top talent with competitive, fair pay and benefits. Please note that the top of the salary range represents exceptional, and/or senior-level positions, which meet all required qualifications. Actual offers take candidate's knowledge, skills, abilities, and experience into account.

Equal Opportunity:

O'Connell Electric is an equal opportunity employer and prohibits discrimination and harassment of any type. O'Connell Electric affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.