Project Coordinator - Pacific Bath Company

Kohler | Pacific Bath is looking for a Project Coordinator to join our team in our Chicago, IL location!

The award-winning Pacific Bath is the exclusive dealer in Oregon, Washington, Nevada, and Arizona for KOHLER's LuxStone Walk-in Showers and Walk-in Baths.

Project Specialists provide administrative support to Install Managers to ensure efficient operation of all installations. They emphasize world-class customer service and possess excellent communication and problem-solving skills. 

Why work at Pacific Bath:

• Competitive Pay: Hiring Target at $20 - $23/hr
• Health, Dental, Vision, Disability, and Voluntary Insurance
• 401K and Group Life Insurance
• Hiring immediately

Benefits

Insurance: Medical insurance (PPO plans), vision insurance, dental insurance, voluntary life insurance, and disability insurance (STD, LTD), Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance. Healthcare Flex Spending Account , Dependent Care Flex Spending Account.

Retirement Plans: 401k.

Paid Holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, Christmas

What You’ll Do:

• Provide exceptional customer service by answering the phone promptly and being ready to answer any queries, resolve any issues, or obtain any necessary information.
• Maintain exceptional working relationships with customers, installers, vendor partners, and other staff.
• Ensure all aspects of each project are running smoothly by creating job folders, communicating with customers, processing sale/contract orders, and uploading all contract documentation daily.
• Assist the Install manager with scheduling installation dates and service requests, ordering all job materials, and pulling building permits.

What You’ll Bring:

• 2+ years in an office environment with scheduling and direct customer service experience.
• Permitting and/or CRM experience is required.
• Strong verbal and written communication and customer service skills with an expertise in problem resolution.
• Exceptional multi-tasking skills with great attention to detail and an ability to prioritize tasks.
• Experience using Outlook and other Microsoft Office programs and the ability to learn other computer programs.

Pacific Bath requires all candidates to have a valid Driver’s License. Any offers of employment will be contingent upon the successful completion of a pre-employment drug test and criminal background check. We are proud to be an Equal Opportunity Employer.