Project Coordinator and Analyst - USA - PriceBeam
New York, NY
About the Job
Are you interested in providing market insights to some of the world's largest companies? or to exciting growth companies looking for market expansion and profitable growth? Do you want to work with leading research technologies, including Artificial Intelligence? Do you want to be part of a team that provides critical insights for global product launches in 30-50 countries at the same time? Do you strive for excellence and get motivated by working against global deadlines? Maybe you’re PriceBeam's new Project Executive!
We are looking for a talented and skilled Project Coordinatorwho can become an important team member when we deliver research projects around the globe.
In this position, you will be working on:
- Manage research projects from start to finish on behalf of our full-service clients.
- Support self-service clients with advice and guidance as to how best to run research projects on PriceBeam's platform.
- Work as a trusted advisor to your clients and ensure they fully realise the value that the PriceBeam platform provides to their business.
- Understand and document your clients’ business objectives and work with them to hold all parties accountable to progress toward those objectives.
- Work closely with our account team during the pre-sales phase, to explain processes, options and other project-related information to potential clients.
- Work closely with the pre-sales, support, and onboarding teams to ensure the highest level of customer satisfaction.
- Support the client renewal process and provide value-based business cases to drive upsell.
- Contribute to new product development of the PriceBeam platform, from interactions with clients as well as external sources.
Please note that we cover global customers and for this specific job post, focus will be on customers working in North America or Latin America, even if you might also work on European projects. Therefore, you must be based in the Americas time zone to best assist our clients in those parts of the world. Please expect that you may be asked to start earlier or finish later than normal for some European / North American calls. Also Please note that we operate as a remote working team.
We will train you on our processes and methodologies, so most important is an open mind and ability to learn quickly.
The ideal candidate is:
- University degree
- Located in the Americas Time Zone.
- Languages: fluency in English
(Additional language like Spanish, French or Portuguese, both spoken and written an advantage).
- You’re data-driven, comfortable analysing market research data and presenting the results to your clients
- You’re a disciplined and a well-organised go-getter. You are motivated by success, and are passionate and highly driven to meet and exceed both personal and professional targets.
- You’re a people person, with an ability to build and maintain strong relationships with multiple stakeholders.
- You’re comfortable working in an early-stage business, where time is critical and things change frequently.
- You can effectively communicate technical information to non-technical audiences, and deliver informative, well-organised presentations. You possess the ability to manage tough conversations in a professional and solution-oriented manner.
The successful candidate will be rewarded with a competitive package and the opportunity for personal and professional development within the company.