Project Based - Call Center Customer Service Rep - Conduent

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Mississippi - Medicaid Support Positions

Summary:

Interested in supporting Mississippi Medicaid? Conduent has immediate openings in Call Center, Claims and Third Party Liability (payment research). This is a great opportunity to learn Medicaid claims, eligibility, and transaction support. If you’re interested in a medical support career, this may be the opportunity you’re looking for!

About Conduent – Who we are and what we do:

• Conduent has supported Healthcare Programs for more than 20 years. We support the majority of Medicaid processes including claims processing, provider support, training, website and publications.
• The training we provide leads to supporting Alaska Healthcare Programs and is a valuable asset and job skill in today’s market. Healthcare is a growth, secure industry, and the skills we provide can result in a lasting career.
• Conduent is a global company with 93,000 employees in 43 counties. Conduent supports a large number healthcare programs throughout the US.
• Conduent is career path driven and strives to recognize talent and employee development. We are an inclusive company focusing on hiring and developing a diverse workforce that represents the global and local communities we serve.

What You Get:

• Hourly rate up to $15/hour based on experience.
• Standard scheduled: 8am – 5pm Monday through Friday on-site
• Substantial call center and customer service training.
• Claims processing experience
• Great work environment with career growth.

Additional Duties as Assigned:

• Verify documentation and images.
• Attend scheduled staff meetings.
• Complete required assigned training.
• Track daily task for quality review.

Requested Skills:

• Positive and energetic attitude.
• Ability to communicate clearly and confidently.
• Ability to multi-task and manage time effectively.
• Attention to detail, grammar, and spelling accuracy.

Preferred Experience:

• One year of medical insurance or medical office experience a plus.
• Computer system experience with data entry and database documentation knowledge.
• Call center or professional office experience.
• Data entry with good 10 key skill required for claims processing positions.

Hours and Additional Information:

• Limited physical requirements: Typical office environment. Phone and keyboard for periods of time.
• Must be at least 18 years of age with a high school diploma or GED.
• Must pass a criminal background check and drug screening.

This is a great opportunity to learn and be a part of the growing medical support community. Conduent offers benefits and advancement opportunities. Come join us and help support our Medicaid providers!  

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community.  For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.