Project Administrator - Emerging Technology - Temporary - Hyster-Yale

What starts with YOU, moves the world! 

Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talentedProject Admin-Emerging Technology- Temporarybased at ourGreenville, NC location. 

What you will do: 

• Provide support to our dealers and customers specific to the Hyster and Yale Emerging Technology solutions.  

• Will require in-depth knowledge of our solution platform and project management processes in order to provide timely support.   

• Coordinate activities with our dealers and our technology partners as emerging technology projects are deployed.  

• Serve as the primary resource to ensure proper hand-off of all order details from sales to project delivery team. 

• Responsible for receiving calls,emailsand CM tickets, and effectivelytroubleshootingand providing solutions as well as coordinating with supply chain to ensure visibility of all truck locations for emerging technology projects. 

Who you are: 

• Adaptable: Quickly grasps new concepts, tools, and techniques with minimal supervision. 

• Resilience:Demonstratesresilience and professionalism in challenging situations, effectivelymanagingand adapting to feedback. 

• Critical Thinker: Analyzes and evaluates information to make sound decisions. 

• Detail-Oriented: Pays meticulous attention to detail, ensuring accuracy in all tasks. 

• Time Management Skills: Excels in managing multiple tasks and responsibilities simultaneously whilemaintaininghigh standardsof performance. Efficiently prioritizes tasks to meet deadlines. 

What you will need: 

• BS Degree or AS Degree preferred  

• With BS degree, entry level position  

• With AS Degree, 3 years of customer service role or system support role experience. 

• In lieu of degree, 5 + years of customer service role or system support role experience. 

Skills, Experience & Abilities       

• Direct customer service (phone and email). 

• Experience with cloud-based systems. 

• Excellent communication skills.  

• Excellent training/presentation skills. 

• Understanding of Telemetry. 

• Industry knowledge a plus. 

Who we are: 

Hyster-Yale Materials Handling, Inc, designs, engineers, manufactures, markets, and services a complete range of application-tailored lift trucks, attachments and fuel cell solutions that are transforming the way the world moves materials. As a global leader in the Materials Handling industry, Hyster-Yale Materials Handling, Inc, have been building relationships with our customers, suppliers, dealers, and employees for over 90 years. 

What we offer: 

Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid workoption, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k). 

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