Program Manager – Technical - NR Consulting LLC

Alpharetta, GA

About the Job

Title: Program Manager – Technical
Duration: FTE / permanent Hiring
Location: Alpharetta, GA ( Onsite )

Job description
REQUIRED KNOWLEDGE, SKILLS or ABILITIES

Having 12-14 Years of strong track record as a program manager or technical project manager
Excellent executive presence with outstanding analytical and communication skills.
Expert knowledge of Microsoft Excel, PowerPoint, and Word
Subject Matter Expert (SME) of project management tools. (i.e., Aha.io, Jira, MS Project, etc.)
Experience developing & executing training materials & courses for medium to large groups
Has experience handling large teams with approx. 50+ headcounts, diverse located working in different time zones
Strong project finance / revenue recognition, tracking team's deliverable, having strong technical, analytical and problem-solving skills
Proven ability to operate with competing priorities, often with considerable time constraints
Preferred: Experience presenting to senior leaders (including c-level) including client team

RESPONSIBILITIES

Support the Director, Strategy & Project Management + VP, Operations Innovation in the management for multi-level Business Strategy and project management
Leading reporting and analysis activities related to individual projects and project portfolios
Communicating with cross functional teams across the organization including architects, dev team, devOps team, QA team and Client
Supporting team development, maintaining the RAID logs, reviewing with client team and resolving the bottlenecks
Focusing on quality delivery for the project scope and making sure client requirements are met
Handling the client-side escalation as a first point of contact, attending and managing daily client requirement and expectations from delivery team, scheduling the sync calls with client team and owning the discussions
Manage the project management tool(s) to maximize the efficiency and effectiveness of the fintech project requirements
Co-ordinating with other project manager and delivery managers and making sure information is shared and readily available basis key decisions made for Onsite and Offshore teams
Preparing weekly status report for internal and external stakeholders including the details like progress made key blockers, dependencies and signoff tracker
Making sure project progress is well document, all the changes are properly communicated and approved and shared with team
Owning the project knowledge transfer to newly onboarded team members, functional KT to core team members
Interacting with the client team, primary SPOC for scheduling and owning the discussions related to planned scope, communicating and follow-up on discussed activities, making sure client team is inform of all key decisions
Following-up with client team for project related signoffs, making sure project is delivered in given timeline with agreed upon scope with minimal escalations
Own and manage JIRA product back log as scrum boards, prioritizing the product backlog with product owner and business analyst team to make sure dependencies are highlighted in due time and refined features are prioritized basis internal and external risks
Managing project related documents in Photon internal environment as well as client project management tools like JIRA/Confluence/Aha.io, Making sure all team members have the latest documentation
Acting as first point of escalation for onsite team members, client team and internal sr mgmt
Following-up with the onsite team for daily/weekly timesheets to be submitted for internal and external portal, helping offshore PM and Account Mgmt. team for revenue reconciliation and timesheet monthly closure
Tracking and owning the onsite team work hours, planned leaves, work related issues like badging, onboarding, KT and work-related issues

Source : NR Consulting LLC