Program Manager - QuEST Global Engineering Services

Quest Global is an organization at the forefront of innovation and one of the world’s fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger and humility.
We are looking for humble geniuses, who believe that engineering has the potential to make the impossible, possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers.
As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.

The achievers and courageous challenge-crushers we seek, have the following characteristics and skills:
 

Job Functions

The Program Manager is a mid-level people manager of project managers and team leads up to 65 employees. This role will be responsible for Business Excellence aspects of Delivery: Revenue, Contribution Margin, Resource Management, Cost Optimization of the team etc. Effective delegation, team development, workload & project tracking, and identifying new resources to hiring onto the team will be essential for the manager’s success. 

• Program Manager. The Program Manager will lead a team of cross-discipline capable project engineers and execute project-specific organizational tasks in support of a number of customer projects. The successful candidate will be able to mentor, set Key Result Areas and monitor project health and customer feedback for team members.
  • Manage multiple Project Managers and Team Leads with projects while adhering to cost and schedule targets
  • Develop strategies to meet the business targets of the program (margin, revenue, HC)
  • Capability to form, guide, mentor and coach a project team of various disciplines
  • Drive project management organizational tasks including Global Project Framework
  • Present technical material to company and customer management teams
• Additional responsibilities include ensuring that the team develops and executes with a mix of leadership and program responsibilities.  
  • Process development and project management
  • Employee development and growth
  • Assisting with interviewing, hiring, and on‐boarding of new employees
  • Mapping career development plans. Review team’s skills and create competency matrix

Qualifications

We’re excited to talk to you if:

• • Bachelor's Degree / Master’s Preferred
  • 8+ years of previous leadership / managerial experience in operations or engineering 
  • You can understand a customer’s problems and create new solutions to solve them. 
  • Like to work in a fast paced, creative environment without a lot of management oversite. You are independent and forward facing.
  • The candidate must have the ability to physically and virtually manage a blended team of professionals and junior engineers. Enjoy people and dynamic teams with diverse experiences. We have fun together!
  • You are a strong communicator who can relate to customers, peers, and employees from different cultures and levels in the organization
  • Due to the nature of the customers, US Citizenship is required
  • Additional professional qualifications or certifications a plus

​​​​​Location: Windsor, CT (Others / Remote available) 

Physical Requirements & Work Environment:

• Mostly Office Environments, Occasional Shop Floor involvement.
• Substantial amounts of telephone and computer work.
• Heavily Regulated Industries with strict adherence to procedures.
• Flexibility to meet business deadlines by staying late or arriving early.
• Typical 8 hour days plus lunch / 40 hour weeks / core (required) hours are 9AM to 4PM
• Ability to use personal transportation to visit customer locations.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.