Program Manager - Quess US
westbury, NY
About the Job
Mandatory: 4+yrs Healthcare Payers
Responsibilities
- Responsible for planning, directing, and coordinating complex product/program implementation in the HealthCare Payer domain and or Third-party Administration of self-funded clients.
- Documents scope, objectives and ensures they align with expected business outcomes.
- Develops and manages project plans, including scheduling, resource tracking, and financials.
- Defines and implements program/project management standards and processes.
- Ensures timely production and approval of deliverables from business and technology partners.
- Proactively identifies and manages project risks and dependencies.
- Established program governance and provides clear communication to all program stakeholders, including senior management.
- Serves as the primary point of contact for program management-related inquiries.
- Works closely with clients, cross-functional teams, and stakeholders to plan and develop project scope, resources, and timelines.
- Manages project risks, issues, and decisions, prioritizing them effectively.
- Develops and manages project budgets, delivering against business goals.
- Builds and maintains strong client and business partner relationships.
- Contributes to internal initiatives to drive efficiencies and best practices.
Skills and Qualifications
- Bachelor's degree in business administration or healthcare related field.
- 8+ years of program/project management experience with focus on client and product implementation.
- 4+ in Healthcare Payer with Business and IT Solutions across these domains for self0funded client implementation (Enrolment/Benefit Administration, Claims Administration, Portals, Finance, Reporting)
- Strong leadership, time management, facilitation, and organizational skills
- Working knowledge of Payer Administration with client implementation and product enablement
- Strong analytical, problem-solving, and conceptual skills
- Strong working knowledge of change management principles.
- Solid teamwork and interpersonal skills, with the ability to communicate and persuade customers, employees, and management at all levels and thrive in a cross-functional environment.
- Stakeholder management skills in large complex project/program with Internal and external teams preferred.
Note: Need Write-up for Program Manager:
- Total experience with a HC Payer:
- Total experience with a HC TPA:
- Total experience with any other HC entity:
- Total Project or Program Manager experience in HC projects:
- Major Accomplishments as a PM (such as projects completed for adding a client / vendor, implementing new health plans, or building new systems or migrations etc.)
- Familiarity with Microsoft Project:
Source : Quess US