Program Manager UX (US) - AkrayaInternal
Santa Clara, CA 95054
About the Job
About Akraya
Come join a Glassdoor 'Best Places to Work' company!
Akraya has consistently ranked amongst Glassdoor's Best Places to Work, SIA's Best Staffing Firms to Temp For and the Silicon Valley Business Journal's #1 Best Places to Work.
Akraya provides Information Technology staffing and SoW based solutions nationwide. Our clients span Fortune 100 to exciting mid-market companies in the US.
We are Engineers hiring Engineers. We get technology and pride ourselves on building world-class IT teams for our clients. Our client-centric delivery teams are fine tuned to support high- volume, MSP clients as well as high touch retail clients. We partner closely with the top MSPs as well as provide SoW based IT solutions.
Akraya's Women Back To Work (WBW) program is the market-leading program addressing gender diversity and inclusion for large enterprises.
To continue our rapid growth, we are hiring a Program Managers.
Position Title: Program Manager UX (US)
Working Hours: PST
Work Mode: Remote
Escape the daily commute and embrace the freedom of working remotely in our exciting work-from-home opportunity!
Program Manager UX (US)
Role Overview:
We're seeking a seasoned Senior Program Manager to lead and coordinate program management efforts in UX (User Experience) projects, supporting clients within the digital design industry. In this role, you will establish reporting processes and facilitate direct connections with our onsite Program Managers (PgMs), ensuring the successful delivery of user-centred projects, efficient resource management, and alignment with strategic design goals.
Responsibilities:
Why Work for Akraya:
Come join a Glassdoor 'Best Places to Work' company!
Akraya has consistently ranked amongst Glassdoor's Best Places to Work, SIA's Best Staffing Firms to Temp For and the Silicon Valley Business Journal's #1 Best Places to Work.
Akraya provides Information Technology staffing and SoW based solutions nationwide. Our clients span Fortune 100 to exciting mid-market companies in the US.
We are Engineers hiring Engineers. We get technology and pride ourselves on building world-class IT teams for our clients. Our client-centric delivery teams are fine tuned to support high- volume, MSP clients as well as high touch retail clients. We partner closely with the top MSPs as well as provide SoW based IT solutions.
Akraya's Women Back To Work (WBW) program is the market-leading program addressing gender diversity and inclusion for large enterprises.
To continue our rapid growth, we are hiring a Program Managers.
Position Title: Program Manager UX (US)
Working Hours: PST
Work Mode: Remote
Escape the daily commute and embrace the freedom of working remotely in our exciting work-from-home opportunity!
Program Manager UX (US)
Role Overview:
We're seeking a seasoned Senior Program Manager to lead and coordinate program management efforts in UX (User Experience) projects, supporting clients within the digital design industry. In this role, you will establish reporting processes and facilitate direct connections with our onsite Program Managers (PgMs), ensuring the successful delivery of user-centred projects, efficient resource management, and alignment with strategic design goals.
Responsibilities:
- Program Oversight and Coordination
- Serve as the primary point of contact for onsite UX Program Managers across various client accounts.
- Facilitate regular updates, align on project goals, and ensure high-quality UX delivery for each vertical.
- Strategic Alignment and Reporting
- Develop and implement reporting structures for onsite PgMs to track user research insights, design progress, and usability metrics.
- Ensure program objectives align with both client needs and user experience goals.
- Cross-functional Collaboration and Stakeholder Management
- Collaborate with onsite PgMs, UX designers, researchers, and client representatives to ensure consistency and quality in deliverables.
- Communicate program progress and user feedback with senior stakeholders to address concerns and enhance project value.
- Risk Management and Resource Allocation
- Identify and address risks specific to UX timelines and dependencies across projects.
- Oversee the planning and allocation of UX resources to deliver seamless, high-impact projects.
- Continuous Improvement and Best Practices
- Implement best practices in UX program management, enhancing design efficiency and user engagement.
- Foster a culture of continuous improvement by evaluating user feedback and design outcomes across projects.
- Experience: 8+ years in Program Management or UX leadership roles, with experience in multi-client UX projects within design or digital agencies.
- Industry Knowledge: Proven background in managing UX programs, including user research, wireframing, prototyping, and user testing.
- Leadership: Expertise in leading cross-functional UX teams and working with remote and onsite staff.
- Communication Skills: Strong interpersonal skills to facilitate user-centred communication across executive and project levels.
- Certifications: PMP, PgMP, or equivalent certifications, with a focus on UX or digital design project management preferred.
Why Work for Akraya:
- Incredible Company Culture: Check us out on Glassdoor!
- Best in Class Delivery Capability: We are proud of our scalable delivery teams and processes.
- Work/Life Balance: We say it, we mean it.
- Generous Benefits Package: Comprehensive health coverage, attractive rewards and benefits policy, virtual events.
- Be Yourself: Akraya encourages adding a distinctive touch to your work. We do not believe in a "one-size-fits-all " approach.
- Industry Reputation: We have built a stellar reputation for quality of service, ethics, and corporate social responsibility.
- Website: www.akraya.com
- LinkedIn: Akraya LinkedIn
Source : AkrayaInternal