Program Manager, Trusted Tester Program, Gemini - Google

Boulder, CO

About the Job

The application window will be open until at least 23rd January, 2025. This opportunity will remain online based on business needs which may be before or after the specified date.

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
5 years of experience in a project management or a customer-facing role.

Preferred qualifications:

Experience in a field related to end user research, e.g., User Experience Research, Market research, Data Analytics or End User feedback and insights.
Knowledge of technical/data analysis and automation development, such as SQL and database querying, Google Apps Script, Python, etc.
Ability to collaborate, build consensus, deliver, and drive decisions with stakeholder groups and cross-functional collaborators.
Excellent problem-solving skills, along with ability to draw insights from data and manage recommendations and action plans.
Excellent leadership and project management skills with ability to manage multiple, time-sensitive projects with competing priorities while working independently to drive projects to completion.

About the job

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more).

As a Program Manager, you will manage execution of the studies, and develops tools and technologies to improve program efficiency. You will track milestones and deliverables, manage the on-time delivery from project commencemen to final report delivery, and help prepare communications to senior Google leadership. You will be a key contributor to the success of the Trusted Tester program and the development of high-quality GenAI features across.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.To learn more about gTech, check out our video.

The US base salary range for this full-time position is $106,000-$156,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

Manage Program and projects for gTech Users and Products (gUP) Trusted Tester user studies.
Plan the timelines, capacity and budgets. Create and maintain internal and external documentation.
Drive process improvement efforts. Manage multiple stakeholder meetings and track progress against goals.
Manage vendor and stakeholder relationship and communication.
Create and publish material for newsletters, team sites and requirements documents.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Source : Google