Program Manager - ICONMA, LLC
Remote
About the Job
Program Manager
Location: Remote
Duration: 7 months
Description:
Project Overview:
Empowering Partners to achieve delivery success and drive Customer outcomes through innovative programs, products, and services.
Overall Responsibilities:
Leverage program management and operational skills to:
Support strategic, global, cross-functional operations and programs.
This includes managing expectations with partner stakeholders, identifying risks, and clearly communicating to internal and external stakeholders.
Support Partner operations initiatives including Partner onboarding, contracting, commercial negotiations, Partner enablement and reporting, and facilitating RFx’s
Conduct key analyses to measure operational and business performance of the PSO Partner ecosystem.
Top 3 Daily Responsibilities:
Create compelling presentations that effectively communicate complex data and information for executive stakeholders and partners.
Support Flex and Subcontracting engagement models - manage and track staffing requests, align candidate profiles to requirements
Provide Partner program management support on large scale, global initiatives.
Mandatory Skills/Qualifications:
Exceptional presentation skills and a talent for storytelling.
The ideal candidate possesses the ability to craft engaging slides that convey complex information effectively
Proven track record of successfully managing complex programs from initiation to closure.
Excellent organizational, time management, and problem-solving skills.
Strong communication skills, both written and verbal.
Ability to work independently and as part of a team.
Skill/Experience/Education
Mandatory
Communications Management (PgM/TPgM) Ability to listen effectively to stakeholders, to communicate program goals, progress, and health to them in a manner tailored to their interests and concerns at all levels, and to drive understanding and inform decisions. Typical artifacts include communications plans, metrics and status reports, decision logs, newsletters, and websites.
Continuous Improvement (PgM/TPgM) Ability to establish systems to identify improvements and drive future needs around business processes, products, or services on an ongoing basis, through measurement of performance, progress, and success metrics.
Typical artifacts include metric plans (e.g., leading and trailing KPIs), dashboards, trend analyzes, control charts, and retrospectives.
Execution and Governance (PgM/TPgM) Ability to organize and manage the activities that lead to the outcomes of a project: what, who, when, and how. Adjust ???levers??? (e.g., schedule, staffing, features) to deliver results on time.
Effectively monitor and communicate progress, risks, and mitigations.
Typical artifacts include governance plans, project trackers, status reports, OKRs, retrospectives, and escalation reports.
Managing Organizational Change (PgM/TPgM) Ability to discern when a change is appropriate and to drive change across the organization, working closely with partner teams to manage and communicate changes, introducing them in the least disruptive manner.
Put systems and mechanisms in place to facilitate future changes.
Typical artifacts include rollout plans and impact analyzes. Planning (PgM/TPgM) Ability to identify stakeholders and work with them to strategize, plan, and prioritize objectives, estimate task durations, and ensure schedules and dependencies are aligned and support those objectives.
Leverage a variety of methodologies (e.g., Agile, Waterfall) to make teams most effective. Typical artifacts include proposals, program charters, project plans, OKRs, roadmaps, and risk registers.
Stakeholder Management (PgM/TPgM) Ability to forge and maintain effective program teams within and across an organization, understand and address their needs and health, and support them throughout the lifecycle of their undertaking. Typical artifacts include RACI charts, stakeholder maps, OKRs, and CSAT reports.
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Location: Remote
Duration: 7 months
Description:
Project Overview:
Empowering Partners to achieve delivery success and drive Customer outcomes through innovative programs, products, and services.
Overall Responsibilities:
Leverage program management and operational skills to:
Support strategic, global, cross-functional operations and programs.
This includes managing expectations with partner stakeholders, identifying risks, and clearly communicating to internal and external stakeholders.
Support Partner operations initiatives including Partner onboarding, contracting, commercial negotiations, Partner enablement and reporting, and facilitating RFx’s
Conduct key analyses to measure operational and business performance of the PSO Partner ecosystem.
Top 3 Daily Responsibilities:
Create compelling presentations that effectively communicate complex data and information for executive stakeholders and partners.
Support Flex and Subcontracting engagement models - manage and track staffing requests, align candidate profiles to requirements
Provide Partner program management support on large scale, global initiatives.
Mandatory Skills/Qualifications:
Exceptional presentation skills and a talent for storytelling.
The ideal candidate possesses the ability to craft engaging slides that convey complex information effectively
Proven track record of successfully managing complex programs from initiation to closure.
Excellent organizational, time management, and problem-solving skills.
Strong communication skills, both written and verbal.
Ability to work independently and as part of a team.
Skill/Experience/Education
Mandatory
Communications Management (PgM/TPgM) Ability to listen effectively to stakeholders, to communicate program goals, progress, and health to them in a manner tailored to their interests and concerns at all levels, and to drive understanding and inform decisions. Typical artifacts include communications plans, metrics and status reports, decision logs, newsletters, and websites.
Continuous Improvement (PgM/TPgM) Ability to establish systems to identify improvements and drive future needs around business processes, products, or services on an ongoing basis, through measurement of performance, progress, and success metrics.
Typical artifacts include metric plans (e.g., leading and trailing KPIs), dashboards, trend analyzes, control charts, and retrospectives.
Execution and Governance (PgM/TPgM) Ability to organize and manage the activities that lead to the outcomes of a project: what, who, when, and how. Adjust ???levers??? (e.g., schedule, staffing, features) to deliver results on time.
Effectively monitor and communicate progress, risks, and mitigations.
Typical artifacts include governance plans, project trackers, status reports, OKRs, retrospectives, and escalation reports.
Managing Organizational Change (PgM/TPgM) Ability to discern when a change is appropriate and to drive change across the organization, working closely with partner teams to manage and communicate changes, introducing them in the least disruptive manner.
Put systems and mechanisms in place to facilitate future changes.
Typical artifacts include rollout plans and impact analyzes. Planning (PgM/TPgM) Ability to identify stakeholders and work with them to strategize, plan, and prioritize objectives, estimate task durations, and ensure schedules and dependencies are aligned and support those objectives.
Leverage a variety of methodologies (e.g., Agile, Waterfall) to make teams most effective. Typical artifacts include proposals, program charters, project plans, OKRs, roadmaps, and risk registers.
Stakeholder Management (PgM/TPgM) Ability to forge and maintain effective program teams within and across an organization, understand and address their needs and health, and support them throughout the lifecycle of their undertaking. Typical artifacts include RACI charts, stakeholder maps, OKRs, and CSAT reports.
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Source : ICONMA, LLC