Program Manager, Professional Education - American Heart Association

As we celebrate our Centennial year, we invite you to join us in shaping the next century of impact. Be a relentless force for a world of longer, healthier lives as we remain devoted to a future of health and hope for everyone, everywhere. At the American Heart Association, your contribution matters, and so does your career.

The American Heart Association  has an excellent opportunity for Program Manager, Professional Education in our National Center office located in Dallas, Texas.(Option to be home-office based)

The Program Manager, Professional Education is responsible for planning, scheduling and executing assigned program initiatives for one or more of American Heart Association's scientific conferences or meetings and various pre-conference symposia.  This role will be the project lead in our speaker and abstract management software and associated processes across all our scientific conference education teams.  Facilitating the abstract submission, review, and overall session building with abstract reviewers, presenters and moderators.  This role is responsible for managing volunteer engagement, interaction and online abstract workflow in support of program committees and key volunteers as well as facilitating publication of abstracts in the appropriate American Heart Association Journal.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.jobs.

• Managing processes across scientific conferences with our abstract and speaker management system (Clarivate’s ScholarOne Abstracts) and ensuring alignment across all conferences.
• Work with the conference professional education team to create efficient processes across all workflows.
• Manage abstract and speaker management system processes with related vendors including those who handle case-based outcomes surveys, those who develop and host program websites those who manage registration, and those who are responsible for slide set production, training videos and website design
• Establish trusted communication with volunteers and anticipate needs and expectations. Work with OSO, internal departments, and regions to meet department goals and establish American Heart Association as a leader in the field.
• Work with the conference professional education team to establish and coordinate project timelines, deadline compliance and effective communication and dissemination of both.
• Work with the conference professional education team to manage revenue and budget for established portfolio while identifying potential cost savings and revenue goals.

• Bachelor's Degree in Healthcare Administration, Clinical Science, Education, Training, related area or equivalent certification or experience.
• Strong speaker and abstracts database management experience.
• Four (4) years of experience in Continuing Education programming or administration.
• Two (2) years of experience in coordinating and managing volunteers or equivalent.
• Basic knowledge of project management, educational programming, vendors, or successful training methodologies.
• Ability to coordinate and prioritize workflow, establish and meet critical deadlines.
• Strong verbal and written communication skills.

Preferred Qualifications

• Experience working with Clarivate’s ScholarOne Abstracts speaker and abstract management database.
• Two (2) years of experience in managing accredited continuing professional education programs.
• Web content management experience.

The American Heart Association invests in its people. Here are the main components of our total rewards package.  Visit Rewards & Benefits to see more details.

• Compensation – Our goal is to ensure you have a competitive base salary.  That’s why we regularly review the market value of jobs and make adjustments, as needed.
  
  
• Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.
  
  
• Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution.  As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
  
  
• Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program.  HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
  
  
• Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees.  The number of days will increase based on seniority level.  You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
  
  
• Tuition Assistance - We support the career development of all employees.  This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association’s 2024 Goal: Every person deserves the opportunity for a full, healthy life. As champions for health equity, by 2024, the American Heart Association will advance cardiovascular health for all, including identifying and removing barriers to health care access and quality.

At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities. We're committed to ensuring our workforce, workplace culture and mission have a shared impact across a diverse set of backgrounds.

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EOE/Protected Veterans/Persons with Disabilities