Program Manager - Medical Services - Onsite - Catholic Charities Serving Central Washington
Wenatchee, WA 98801
About the Job
- Medical/Dental
- FSA
- 403(b) Retirement
- Additional Voluntary Benefits
- Paid Holidays
- Vacation/Sick Leave
- Education Assistance Program
- Employee Assistance Program
- Longevity awards
- Supervise and coordinate the activities of registered nurses and nurse practitioners to ensure efficient and effective delivery of patient care.
- Provide guidance, mentorship, and support to nursing staff, fostering a positive and collaborative work environment.
- Implement and enforce clinical standards, protocols, and evidence-based practices to uphold quality care delivery.
- Monitor and evaluate the performance of nursing staff, providing regular feedback, coaching, and performance appraisals.
- Collaborate with the Assistant Director of Medical Services to develop and implement policies and procedures that promote excellence in nursing practice.
- Ensure compliance with regulatory standards, accreditation requirements, and organizational policies within the nursing department.
- Manage staffing schedules, assignments, and workload distribution to optimize resource utilization and meet patient care needs.
- Participate in the recruitment, selection, and orientation of new nursing staff, contributing to the development of a skilled and competent workforce.
- Serve as a liaison between nursing staff and other healthcare professionals, facilitating interdisciplinary collaboration and communication.
- Stay abreast of advancements in nursing practice, healthcare technology, and regulatory changes, and disseminate relevant information to the nursing team.
- Foster a culture of continuous learning, professional development, and evidence-based practice among nursing staff.
- Act as a resource and advocate for patients and their families, addressing concerns, providing education, and ensuring their needs are met.
- Provide clinical supervision for nursing team, as well as other clinical management oversight as appropriately assigned.
- Encourage and guide staff in ways that are consistent with the mission and vision of Catholic Charities
- Continue program development in concert with the mission and vision of Catholic Charities
- Establish effective communication with the staff, including feedback that facilitates professional and personal growth.
- Conduct annual assigned practitioner evaluations with the assistance of the Associate Director
- Participate as a member of Catholic Charities Clinical Management Team
Job Requirements:
- Bachelor of Science in Nursing, Required
- Minimum of two years’ experience, preferred, in direct clinical treatment services with patients with mental illness.
- Previous experience in a supervisory or managerial role.
- Electronic Health Records skills (EHR)
- Good interpersonal skills
- Possess and utilize effective verbal and written communication skills
- Ability to provide service in a culturally competent manner
- Ability to be self-motivated, work independently, and as a team member
- Ability to represent the agency in a professional manner within the community
- Knowledge of team management/supervision
- Bilingual (English/Spanish) preferred, but not required
- Licensed in the State of Washington as a Registered Nurse
- First Aid/CPR Certification
- Valid Washington State driver’s license and required minimum liability insurance for WA State
- Must be deemed insurable as determined by Catholic Charities liability insurance provider
- Being cleared by criminal background check and fingerprinting when required
About Catholic Charities Serving Central Washington:
Catholic Charities Serving Central Washington provides help and creates hope for thousands of people each year regardless of religious, social, or economic backgrounds. Though serving the outreach efforts of the Diocese of Yakima, Catholic Charities is a separate 501(c)3 charitable organization, funded in part by the State of Washington, federal contracts, the United Way, fees for service, grants, foundations, and charitable contributions. While rooted in a Catholic tradition that shapes its core mission of service to all, staff do not need to be Catholic to work for Catholic Charities. We serve all in the community, regardless of faith, race, gender, social class, or economic status. With office locations in Yakima, Wenatchee, Richland, Moses Lake, and Sunnyside, as well as our multi-family housing sites across Central Washington, we serve nearly 50,000 people annually. The agency remains a testimony to its ongoing mission of “Bringing Hope to Life.”