Program Manager - Logistics Services Development - OneTen Coalition

Description

There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we're growing - in the years ahead, we'll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Key Responsibilities:

This position will be responsible for the coordination, standardization and development of the logistics services' organizations (Warehousing, AOG, BMC and Tooling) training program. This position will complete initiatives that improve training documentation, record keeping, efficiency and standardization across the network. In this role, the program manager will partner with frontline and department management to identify gaps, propose opportunities and implement new strategies to improve the overall training curriculum. The program manager will partner with internal team members as well as Global Learning to develop training and communication strategies for new processes.

• Partnering with logistics services team members and global learning to identify training opportunities and assisting in development and implementation of new training solutions
• Developing training standards for logistics services teams in compliance with all supply chain-related regulations
• Developing and implementing training plans and supervising to ensure that logistics services teams maintain training compliance
• Identify and implement training related continuous improvement projects within Logistics Services
• Establish relationships with local leadership and frontline team members to improve the overall training and usage of existing work instructions and SOPs

Qualifications

What's needed to succeed (Minimum Qualifications):

• Bachelor's degree or 4 years of relevant work experience in Business management, supply chain, continuous improvement or related field or equivalent experience
• Minimum 3-5 years of related work experience
• Experience with training course development and delivery
• Strong insight and the ability to partner across various teams
• Strong technical communication skills
• Strong interpersonal, verbal and presentation skills
• Microsoft Word, Excel, PowerPoint, and Visio proficient
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is a crucial function of the position

What will help you propel from the pack (Preferred Qualifications):

• Master's degree or equivalent experience
• Project management certification
• Green or black belt certification
• Warehousing experience
• Airline experience
• Project Management experience
• Safety OSHA 15 - 30 hour
• Computer based training development skills (i.e. Articulate)
• Principles of supply chain, auditing, continuous improvement
• Microsoft SharePoint proficient

The base pay range for this role is $79,800.00 to $108,790.00.
The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.