Program Manager - I - TechDigital

Responsibilities:
Work with other members of the localization team to continually improve existing product localization and delivery, with a focus on upstream ease of development
Support your assigned product team(s) to ensure that all releases are executed in an efficient and timely manner, and that all of the international customers get the best possible user experience in their language
Ensure smooth and scalable localization handoffs and deliveries with the localization vendor and maintain regular communications with them to ensure that both sides are set up for success on an ongoing basis
Manage all assigned technical localization projects, including UI localization, testing or similar
Manage the QA process for your assigned product launches, perform bug fixing/troubleshooting, and look for ways to scale it all out
Document your localization workflows and maintain an open communications channel with other localization team members so as to share ideas, best practices, and tools.

Required Skills:
3-5 years of hands-on localization project/program management experience, together with a Bachelor's degree in a field related to language, management, localization, or technology, or equivalent experience
Strong technical understanding of localization and internationalization
Able to learn new technologies and tools fast
Experience working with various common file types (XML, DITA, HTML, .json., .md, XLIFF)
Experience with source control systems (such as Perforce and git), content management systems, and workflow systems
Excellent written and verbal communication skills in English
Proven ability to multi-task in a fast-paced environment
A passion for languages, high energy and positive attitude
Exposure to Translation Memory Tools, localization, translation and project management a plus.