PROGRAM MANAGER HUMAN SERVICES - WTP & SNAP at CareerSource Broward

PROGRAM MANAGER – WELFARE TRANSITION AND SNAP
Location: CareerSource Broward, Fort Lauderdale, FL
Employment Status: Full-time (37.5 hours/week)
Exemption Status: Exempt
Salary: Competitive, based on experience

About CareerSource Broward:

CareerSource Broward (CSBD) is on a mission to make a meaningful impact in our community. We are looking for a passionate and organized Program Manager to lead our Welfare Transition Program (WTP) and Supplemental Nutrition Assistance Program (SNAP). If you excel in a fast-paced environment and are dedicated to helping others succeed, we want to hear from you!

Why Join Us:

Outstanding Benefits:

• Comprehensive medical, dental, and vision insurance
• Life insurance
• Short-term and long-term disability coverage
• AFLAC supplemental insurance
• 457 deferred compensation plan with employer match
• Tuition reimbursement
• 2 paid personal days
• 11 paid holidays
• Generous paid leave accrual

Your Role:

• Leadership and Management:
• Oversee and manage federal and state-funded workforce development programs, including WTP, SNAP EBT, and special grants.
• Guide and support program staff to meet and exceed performance goals.
• Conduct site visits, provide training, and maintain ongoing communication with staff.
• Analyze performance data and develop strategies for continuous improvement.
• Represent CSBD in resolving client issues and handling disputes.
• Stay current on program regulations and share expertise with staff.
• Collaborate with federal, state, and local entities to ensure compliance.
• Prepare detailed reports and analyze data to drive program success.
• Participate in agency-wide improvement initiatives

What You Bring:

Education: Bachelor's degree in business administration, social sciences, or a related field preferred.

Experience: Minimum of 2 years in job counseling, social work, or relevant system development and coordination.

Skills:

• Excellent verbal and written communication abilities
• Proficiency in Microsoft Office (Word, Excel)
• Ability to use state workforce development databases and conduct internet research
• Strong analytical and problem-solving skills
• Effective interpersonal and public speaking skills
• Knowledge of WTP and SNAP regulations and case management procedures is a plus
• Familiarity with local economic conditions, social service agencies, and geography

Join Our Team:

At CareerSource Broward, you'll be part of a dynamic team dedicated to making a difference. We offer a supportive work environment, opportunities for professional growth, and the chance to contribute to programs that help individuals and families thrive.

Apply Now and embark on a rewarding career with CareerSource Broward!