Program Manager, Health Operations Plans and Programs (O-5 Bille with Security Clearance - Department of Homeland Security

Duties DUTIES AND RESPONSIBILITIES:
• As delegated by supervisory chain, incumbent carries out program functions and services for division's new facility construction, facility expansion and facility closure within IHSC and other division staffing services.
Services include are not limited to the following: facility accreditation, facility equipment and supplies, facility electronic health record, and facility design.
Duties include day to day managing, assessing, planning, developing, budgeting, implementing and evaluating assigned programs, reviewing, revising and/or writing policies, providing technical oversight on contracts, formulating and executing short and long range plans for optimum utilization of personnel, facilities and equipment, ensuring compliance with program regulations, maintaining records per program policy, chairing meetings, coordinating and/or managing programs within immediate organizational component, communicating and collaborating with and/or advising internal and external stakeholders, carrying out processes within component.
The incumbent independently performs a variety of functions which include fact-finding, analyzing data, and resolving complex problems.
Incumbent may serve as the primary contact for leading projects as assigned.
• Maintains awareness of program operational issues.
Briefs and advises supervisory chain on program activities.
Communicates program activities to agency leadership and stakeholders.
Communication may require different formats (e.g., reports, oral reports, support materials),reoccurring frequency, and multiple communications based on stakeholder (e.g., custody).
As necessary, the incumbent represents the office at briefings and meetings; and, coordinates meetings and presentations.
• Maintains and validates program operations data and databases as directed by supervisory chain.
Incumbent utilizes agency resources to manage data, conduct analytical studies, and report data (e.g., monitoring systems, database applications) on operational processes.
• Tracks both routine and uncommon deadlines to ensure timely submission of responses and actions.
Manages incoming actions and requests from initial receipt to completion.
• Participates in policy making, planning/management decisions, and processes that impact program operations and services.
Participates in program's strategic and long range planning efforts.
• Conducts hotlist inventory of supplies, equipment, and furniture for new and transitioning facilities.
Ensures all property is received and/or disbursed.
Assembles and disassembles equipment and furniture.
Orders and prepares the shipment of equipment, supplies, and furniture as directed.
• Maintains awareness of available resources and making budgetary and projection recommendations to appropriate leadership.
• Provides local and agency support when requested for staffing demands (e.g., clinical provider).
• Travel shall be required up to 30%.
• Follows supervisory chain of command.
• Other minor duties as assigned.
Requirements Conditions of Employment
• You must be a U.S.
citizen to apply for this position.
• You must successfully pass a background investigation.
• You must successfully pass a drug screen.
• Males born after 12/31/59 must certify registration with Selective Service.
• Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
• Service Remaining Requirement Agreement: Upon appointment to this position, officers will be required to serve a new 18-month commitment to IHSC .
• Applicants must be a current USPHS Commissioned Corps Officer who works at IHSC.
USPHS Call to Active Duty (CAD) candidates are not eligible for this position.
Civilians are not eligible for this position.
Qualifications COMPETENCIES:
• Treats others with courtesy, sensitivity, and respect.
Considers and responds appropriately to the needs and feelings of different people in different situations.
• Makes clear and convincing oral presentations.
Listens effectively; clarifies information as needed.
• Writes in a clear, concise, organized, and convincing manner for the intended audience.
• Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
• Behaves in an honest, fair, and ethical manner.
Shows consistency in words and actions.
Models high standards of ethics.
PHYSICAL DEMANDS:
• Able to carry 50 lbs.
of medical equipment 100 yards.
• Sitting and/or standing for extended periods of time (6-8 Hours).
• Performing repeated bending motion.
• Average manual dexterity for computer operation.
• Phone use for extended periods of time.
Education REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
• Bachelor's degree in a health care related field, health care administration, financing, business or computer science.
Master's degree preferred, not required.
• If the incumbent holds a clinical license, it is the responsibility of the incumbent to fulfill the obligation(s) of their licensing or certifying body to maintain current status.
This position may require the incumbent to perform clinical activities within the scope of clinical license in times of critical needs within the agency.
• Minimum three years of program management services professional experience.
• Maintains clinical professional skills via continuing education opportunities and aid in Temporary Duty support as needed.
• Maintains basic readiness status.
• Maintains Basic Life Support for Healthcare Providers certification.
• Ability to exercise a high degree of independence, initiative, judgment, and follow-through on a broad range of sensitive, complex administrative tasks.
• Flexibility and adaptability to sudden changes in schedules and work requirements.
• Knowledge and skill in Microsoft Office programs.
• Knowledge of ICE and IHSC, program policies and guidelines, operating procedures, and various departmental initiatives preferred, not required.
Additional information This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Office of the Deputy Assistant Director (DAD) of Health Systems Support (HSS), and IHSC Health Operations Plans and Programs Unit.
The incumbent is supervised by the Chief of Health Operations Plans and Programs Unit.
This is a non-supervisory position.
The program manager's primary responsibility is to analyze, evaluate, advise and coordinate the establishment of division new facility construction, facility expansion and facility closure within IHSC and other division staffing services.
IHSC has a multi-sector, multidisciplinary workforce of more than 1600 employees, including U.S.
Public Health Service (PHS) commissioned officers, federal civil servants, and contract staff.
The IHSC provides on-site direct patient care to ICE detainees at 20 detention facilities throughout the country and manages the provision of off-site medical care for detainees housed in approximately 240 additional Intergovernmental Service Agreement (IGSA) facilities.
The ICE detainee population is approximately 34,000 detainees on a daily basis, with an average length of stay of approximately 30 days, and over 400,000 detainees annually.
The IHSC also provides medical support during ICE enforcement operations in the air, on the ground and at sea.
DHS SUPERVISORY CONTROLS:
• DHS
• ICE
• ERO HHS SUPERVISORY CONTROLS:
• DHHS
• USPHS CC SUPERVISORY CONTROLS: The Program Manager of Health Operations Plans and Programs works under the general supervision of the Chief of Health Operations Plans and Programs Unit or designee.
Recurring assignments are not accompanied by instructions; however, objectives, priorities and deadlines are provided on new assignments.
The incumbent selects his/her own methods and solves most normal problems arising during the course of work.
Completed work is usually evaluated for technical soundness, appropriateness and conformity to professional standards and PHS requirements.
How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements.
You may be selected for an interview at the hiring authority's discretion.
You will be notified of selection or non-selection.
Required Documents To apply for this position, you must provide a complete Application Package.
Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position.A complete application includes: U.
S.
Public Health Service Officers
• Cover Letter/Letter of Interest.
Please include location preference here.
• Degrees.
(Place under "Diploma/GED")
• Professional license.
(If applicable)
• Additional professional certificates.
(If applicable)
• Three professional references.
(i.e., name, title and contact information)
• Official USPHS Promotion CV - e.g., relevant experience, education, training.
(Place under "Resume")
• *Three most recent Commissioned Officer Effectiveness Reports (COER).
(Place under "Performance Appraisal")
• A copy of your current Service Remaining Requirements Agreement.
• Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement.
If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S.
Department of Education in order for it to be credited towards qualifications.
Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.
Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating