Manager, Tech Ops Regulatory Compliance - Endeavor Air

About Us

Endeavor Air, a wholly-owned subsidiary of Delta Air Lines, takes pride in delivering a safe, reliable, and customer-focused travel experience. Flying as Delta Connection, Endeavor operates more than 900 daily flights to 140+ destinations in the United States, Canada, and the Caribbean.

Headquartered in Minneapolis, Minn., Endeavor operates six crew bases and 11 maintenance bases across the country. At the heart of our operation, over 5,000 employees keep us soaring and help ensure Endeavor sets the standard for excellence in the regional airline industry.

Our Culture

We know that our people are our greatest assets, and we are committed to building a culture where employees love coming to work each day. At Endeavor Air, we foster a diverse, culturally-rich and safe workplace where employees are treated with dignity and respect. With a culture built on safety, excellence, and teamwork, Endeavor offers limitless potential for aviation professionals looking to start or continue their careers.

Our team promotes an inclusive environment in all aspects of the airline and our operation. As an EEO employer, we provide opportunities for all qualified candidates without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, or disabled status.

Overview

The Manager Regulatory Compliance ensures the aircraft maintenance policies and practices established by the company achieve the highest level of safety and airworthiness and are fully compliant with FAA regulations and industry standards.

Responsibilities

• Operate effectively in an environment with government officials, managers, supervisors, and frontline employees.
• Positively and productively interact with Federal Aviation Administration (FAA) inspectors/regulators, verbally and via written correspondence.
• Build and maintain a collaborative and engaged environment within the division(s) by providing positive, encouraging, and informative input/feedback.
• Ensure investigations are thoroughly conducted, including completion of the final reports.
• As part of the investigative process, assist in developing procedural enhancements in coordination with applicable departments.
• Monitor and ensure timely response to Voluntary Self Disclosures, Regulatory Concerns, Compliance Actions, and other regulatory findings including thorough root cause analysis and identification of comprehensive fixes.
• Maintain accurate, timely information on internal investigations and provide follow-up to ensure action item and comprehensive fix items are fully implemented and effective.

Other Duties

• As assigned.

Supervisory Responsibilities

• This position will provide leadership and supervision to the Compliance Specialist position.

Competencies Required

• Ethics and Values - Serves as a champion to employees and projects that are beneficial to the company. Displays courage and willingness to take an unpopular stance to make positive long term progress for individuals and the organization.
• Knows Our Business - Looks for way to improve our success operationally and through people. Understands how all aspects of the business operate in a systemic way. Technically and professionally skilled to do the job at a high level of accomplishment.
• Builds Trust and Decision Making - Models honesty and open communications in large group meetings.  Responds to challenge in a positive way – seeing it as a way to learn new perspectives and perhaps improve the organization.
• Drive for Results by Inspiring Others - Builds passion and enthusiasm for the organization’s mission. Identifies measurements that will drive long term positive results, and shares the rationale, thus engaging the organization.
• Know Your Team and Leading People - Inspires organization to build effective work relationships that are based on strengths and focused on achieving organizational goals, understanding, and utilizing each team member’s interests and development goals. As a leader, proactively sees opportunities for talented and diverse staff to work with upper leadership to promote development and results.

Qualifications

• High School Diploma or general education development (GED) required, BS degree in Aviation Maintenance Management preferred.
• Requires 5 plus years of aviation maintenance experience.
• Airframe and Powerplant certification are preferred.
• Extensive knowledge of airline maintenance organizations is preferred.
• Experience interacting with the FAA is preferred.
• Strong interpersonal skills and the ability to represent the interests of the company and represent company policy and procedure to FAA officials.
• Proficient in MS Word, ability to use Excel and other specialized computer programs.
• Strong written communication skills are required.
• Strong organizational skills.

Work Environment & Physical Demands

• Position requires some physical exertion such as pulling, pushing, reaching, bending, standing, walking and light lifting of boxes, bags, files, etc. not in excess of 30 lbs.
• Can involve long periods of sitting. Computer work, in a typical office environment, subject to critical deadlines.

What We Offer

Providing world-class service to our customers starts with providing world-class benefits to our employees. Endeavor Air employees receive a competitive total compensation package which includes a variety of benefits to choose from and some of the best perks around.

• Free or reduced-rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members
• Comprehensive Medical, Dental, and Vision Plans
• 401(k) with Company Match starting on Day 1
• Operational Performance Rewards (OPR) Program
• Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplementary benefit options

FLSA Status

Minimum Position Pay Range

Maximum Position Pay Range