Program Manager, ESG Assurance - SCS Global Services

Company Overview
Since 1984, SCS Global Services has been a pioneer and leader in the field of sustainability standards and third-party certification, working across the economy in the natural resources, built environment, food and agriculture, consumer products, and climate sectors. Partnering with companies, government agencies, NGOs, and stakeholders, we are striving to advance sustainable development goals through independent assessment, the application of sound science, and innovative solutions. Through these services, we are enabling decision-makers and purchasers to make informed decisions, giving innovators a competitive edge, and helping to drive the development of leadership standards to create a framework for continuous improvement.

Job Overview
The Environmental, Social, and Governance (ESG) Assurance Program Manager is responsible for the successful operation of the program pertaining to the independent verification of ESG, SDG, sustainability reports, and disclosures to meet the requirements of regulators, investors, and the supply chain. Working in a high-volume, technical business, the Program Manager ensures the successful operation and profitability of the program by reviewing and improving systems and processes to optimize program performance, meets timeline and revenue expectations for the program, and identifies growth opportunities. The Program Manager is responsible for rolling out new business areas as well as maintaining positive working relations with clients, contract auditors, stakeholders, and other related business partners. The Program Manager is also expected to be a credentialed practitioner who engages in a sufficient number of audits to maintain a strong working knowledge of our auditing services and to contribute to the profitability of the program. This position will collaborate with colleagues within the division, including leadership, technical teams, marketing, and sales. Additionally, the Program Manager is responsible for representing SCS through relevant industry meetings, tradeshows, and/or standard development committees, as needed.

Essential Duties and Responsibilities
Financial and Operations Management

• Forecast program revenue and profitability on a quarterly and annual basis
• Establish program budget planning and projections through data analysis and regular tracking
• Negotiate contract terms and establish pricing structure to meet program revenue and profitability goals and revise as necessary
• Allocate resources to maximize program profitability and a beneficial work/life balance for staff
• Provide operational training to staff, auditors, and partner organizations when opportunities arise
• Develop and document procedures to ensure efficient and compliant program operation

Business Development and Strategic Planning

• Develop and maintain relationships with key clients
• Scope and prepare proposals for new projects
• Represent program and promote services at trade shows, conferences, and industry events
• Identify and develop opportunities to expand services into new markets in cooperation with the sales and marketing teams
• Coordinate and support international business development efforts
• Identify and manage risks associated with ESG assurance services
• Monitor and stay current on ESG trends, standards, and developments

Staff Management

• Develop staffing plan: recruit, hire, and train program staff and subcontractors
• Promote a positive, collaborative, and respectful work environment

Quality Management

• Oversee internal and external audit processes in collaboration with stakeholders and ensure nonconformities are resolved
• Ensure program compliance with corporate quality system
• Oversee investigation of program complaints involving accreditation body and guide team in facilitating solutions to client issues
• Ensure consistent interpretation and application of standards
• Adhere to and enforce all quality and code of conduct standards

Lead Auditor Practitioner

• Maintain up-to-date knowledge of applicable protocols and standards
• Conduct on-site and desk audits in conformance with pertinent protocols as a lead auditor or technical reviewer within established timelines
• Draft internal guidance and materials to train staff and contractors
• Conduct training and provide program specific technical oversight

Minimum Qualifications

• Bachelor's Degree in Environmental Science, Engineering, Accounting, or relevant field and
• Relevant work experience in account management, customer relations, or sales and
• 4+ years of experience leading or managing team and
• Experience in Greenhouse Gas accounting through consulting or verification
• Well-developed organizational, project management, and prioritization skills
• Strong leadership and problem-solving ability
• Complete fluency in English with work experience that involves professional and technical written and verbal communication
• Proficient with business software including Outlook, Word, Excel and Sales CRM systems such as Salesforce
• Commitment to SCS values and environmental issues
• Initiative, good judgment, and ability to work independently under pressure in a changing environment

Preferred Qualifications

• Master's Degree in Environmental Science, Engineering, Accounting, or relevant field
• Experience and strong knowledge within the environmental sustainability industry, specifically third party certification, verification, and/or assurance
• Ability to lead an audit

The above description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Additional duties outside of normal responsibilities may be required from time to time as assigned.

Working Remotely
SCS is recruiting all open roles to be remote; allowing our employees the ability to work flexibly and allowing SCS as a company to diversify the experience and perspectives of our growing workforce. This is a home-office based role and may include travel with local, domestic, and/or international trips. Details will be clarified during the recruitment process.

Estimated Annual Salary
$100,000 - $130,000

EEOC Statement
SCS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SCS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.