Program Manager- COPC Epic Template Management - Parkland Health and Hospital System

Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that’s served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It’s our passion.

PRIMARY PURPOSE Responsible for managing programs which may include grant development and implementation, staffing, budget and coordination of community agency services and educational activities depending on assigned area.

MINIMUMS SPECIFICATIONS

Education - Must have a master's degree in social work or a Health Services field. - VIP/Rape Crisis Only: - Must have a master's degree in social work or counseling. - HIV Only: - Bachelor's degree in social work or counseling. - SPARKS Only: - Must have a bachelor's degree in nursing, Behavioral Health, Social Sciences, Religious Studies or a related field of study from an accredited college or university. - Master's degree in nursing, Behavioral Health, Social Sciences, Religious Studies or a related field of study from an accredited college or university is preferred. - Community Programs: - Must have a master's degree in social work, Public Health, or a related Health Services field. - Post-Acute Services - cost center # 86940 (Nursing Home Admin): - Must have a master's degree in public health or related Health Services field. - Sports Medicine Only -cost center # 60150 (Surgical Services Admin): - Bachelor's degree from an accredited university in a directly related field, Master' degree preferred.

Experience - Must have three years of related experience including one year of management experience. - VIP/Rape Crisis Only: - Must have at least three years of counseling experience and one year of management experience. - HIV Only: - Three (3+) years' experience with State and/or Federal grants administration and program/project management, preferably with the Ryan White Program. - Preferred three (3+) years' experience working with PLWHA (People Living with HIV/AIDS) - Preferred three (3+) years' experience with HIV/AIDS education - Prefer three (3) years of experience working in an urban healthcare system. - SPARKS Only: - Three (3+) years of clinical experience working with healthcare staff and interdisciplinary healthcare teams in an acute care setting. - Three (3+) years of working in a staff support capacity. - Three (3+) years of leading peer support type group or similar is required. - Three (3+) years of experience in leading groups is required. - Three (3+) years of management is preferred. - Community Programs - Must have three (3+) years of related experience to include two years of management experience. - Post-Acute Services - cost center # 86940 (Nursing Home Admin) - Must have three years of related experience in post-acute and/or long-term care services, and one year of management experience. - Sports Medicine Only - cost center # 60150 (Surgical Services Admin) - Minimum of 5 years of directly related experience in the field of athletic training, 8+ years preferred.

Equivalent Education and/or Experience - May have an equivalent combination of education and experience to substitute for both the education and the experience requirements.

Certification/Registration/Licensure - VIP/Rape Crisis Only: - Must be licensed by the Texas State Board of Social Worker Examiners as LMSW or LCSW, or by Texas State Board of Examiners of Professional Counselors as an LPC. - Sports Medicine Only: - Valid license from the Texas Department of Licensing and Regulation (TDLR), Certification from the National Athletic Trainers Association (NATABOC) preferred. Skills or Special Abilities - Must have excellent written and oral communication skills. - Must have good leadership skills. - Must work in a highly organized manner with the ability to attend to details that encapsulate understanding of the bigger picture. - Must have Personal Computer skills. Must be able to demonstrate skill in using Microsoft Office Word and Excel software. - Demonstrates a working knowledge of PC operations and the ability to use word processing and spreadsheet software in a Windows environment. - Must demonstrate good time management, budget, and personnel management ability in a grant-funded environment. - Must have knowledge of community resources and services of benefit to target population. - Must demonstrate patient centered/patient valued behaviors. - Must be able to perform consistently and positively in a high stress environment. - Must demonstrate the ability to work collaboratively with various departments across the organization to ensure effective execution of program operations. - Addresses social determinants in patient care plans. - Utilizes creativity and innovation in attaining desired outcomes. - Acts with a sense of urgency. - Synthesizes information and shares it with a larger group. - Works effectively in an ambiguous environment. - Supports workforce with psychological first aid, and provides additional resources based on needs.

Responsibilities

1. JOB ACCOUNTABILITIES - Community Health: a. Responsible for daily program management and supervision of program and support workforce. Responsible for program evaluation, required performance standards, quarterly data reports, annual reports, and preparation of annual grant requests. b. Selects, trains, motivates, supervises, and evaluates assigned workforce to ensure maximum utilization of individual and group capabilities, while providing optimal service to both internal and external customers. Ensures assigned employees receive opportunities to further their knowledge. c. Develops and monitors annual budgets that ensure the Community Health programs have the necessary funds to carry out the goals and objectives that have been established for the department. d. Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines that impact Community Health programs. Develops effective internal controls that promote adherence to applicable state/federal laws, and the program requirements of accreditation agencies and federal, state, and private health plans. Seeks advice and guidance as necessary to ensure proper understanding. e. Responsible for overseeing the development and maintenance of a client database, for purpose of internal and external federal reporting with regard to performance and evaluation criteria. f. Ensures adequate resource development to supplement federal grants and Parkland monies for program continuation. g. Responsible for monitoring and providing reports as required. h. Ensures appropriate integration of patient services with Parkland/COPC and the overall community, in order to provide for optimal care. i. Responsible for long-term program and strategic planning to meet requirements of federal grant and Parkland/COPC objectives. j. Host meetings of the Advisory Board and DISD management in order to ensure effective operations. Provides workforce support for monthly Executive Committee meetings, and workforce support for the standing committees. k. Identifies and analyzes the design of jobs, work processes, workflows, etc. for Community Health programs and implements appropriate changes to improve effectiveness, productivity, and efficiency that support the overall goals of the department and Parkland. l. Stays abreast of the latest developments, advancements, and trends in the field of Community Health by attending local and national seminars/workshops, reading professional journals, and actively participating in professional organizations. Integrates knowledge gained into current work practices.

3. JOB ACCOUNTABILITIES - Continual Readiness: a. Responsible for daily program management and supervision of program and support workforce. Responsible for program evaluation, required performance standards, quarterly data reports, annual reports, and preparation of annual grant requests. b Selects, trains, motivates, supervises, and evaluates assigned workforce to ensure maximum utilization of individual and group capabilities, while providing optimal service to both internal and external customers. Ensures assigned employees receive opportunities to further their knowledge. c. Develops and monitors annual budgets that ensure the Community Health programs have the necessary funds to carry out the goals and objectives that have been established for the department. d. Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines that impact Community Health programs. Develops effective internal controls that promote adherence to applicable state/federal laws, and the program requirements of accreditation agencies and federal, state, and private health plans. Seeks advice and guidance as necessary to ensure proper understanding. e. Responsible for overseeing the development and maintenance of a client database, for purpose of internal and external federal reporting with regard to performance and evaluation criteria. f. Ensures adequate resource development to supplement federal grants and Parkland monies for program continuation. g. Responsible for monitoring and providing reports as required. h. Ensures appropriate integration of patient services with Parkland/COPC and the overall community, in order to provide for optimal care. i. Responsible for long-term program and strategic planning to meet requirements of federal grant and Parkland/COPC objectives. j. Hosts meetings of the Advisory Board and DISD management in order to ensure effective operations. Provides workforce support for monthly Executive Committee meetings, and workforce support for the standing committees. k. Identifies and analyzes the design of jobs, work processes, workflows, etc. for Community Health programs and implements appropriate changes to improve effectiveness, productivity, and efficiency that support the overall goals of the department and Parkland. l. Stays abreast of the latest developments, advancements, and trends in the field of Community Health by attending local and national seminars/workshops, reading professional journals, and actively participating in professional organizations. Integrates knowledge gained into current work practices.

Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees’ wellness, Parkland Health is a tobacco and smoke-free campus.