Program Manager (Communications - (CERF - Community Economic Resilience Fund) - Los Angeles County Economic Development Corporation

Job Title: Program Manager - Communications (Community Economic Resilience Fund)

Reports To: Program Director

Department: Special Programs

FLSA Status: Exempt

Salary: $80,000

Term: 21 months

Summary

The Program Manager will support the Los Angeles Region High Road Transition Collaborative's (LA HRTC) efforts to develop and implement the Los Angeles regional economic recovery and transition strategies in accordance with the California Community Economic Resilience Fund (CERF) program. The Program Communication Manager's duties will include; managing all communications efforts which align with the (CERF) program guidelines and deliverables. This includes but is not limited to data/information collection, the final report, contract administration, and performance and compliance such as monthly progress and fiscal reports.

The LA HRTC is committed to building an equitable and sustainable economy that fosters long-term economic resilience in the overall transition to a carbon neutral economy. The LA HRTC's vision is of a Los Angeles region where Disinvested Communities become our first priority for investment. We wholeheartedly support every aspect of the state's vision for the CERF, including each of the CERF objectives of equity, sustainability, job quality, economic competitiveness, and resilience.

Los Angeles County Economic Development Corporation's Culture of Inclusion

The Los Angeles County Economic Development Corporation is committed to cultivating and preserving a culture of inclusion and connectedness. Understanding that we, like the population we serve, come from all walks of life and are a stronger organization because of it, the Los Angeles County Economic Development Corporation is committed to a culture that values and prioritizes diversity and free expression within its team. We are proud to be an equal opportunity employer that stays true both to our roots here in Los Angeles County and to our mission by ensuring that anyone, regardless of one's background, origin, orientation, or station in life, and other characteristics that make our employees unique, can find a home at the Los Angeles County Economic Development Corporation with our team.

Duties

• Support and manage communications related to the Los Angeles High Road Transition Collaborative's (HRTC) Community Economic Resilience Fund (CERF) programs, initiatives, budgets, financial planning, staff development, and reporting of programmatic activities.
• Coordinate communications with the governance leadership of the HRTC to identify and convene group and subgroup partners including:
  • Affinity and Subregional Tables that facilitate planning input from all stakeholders
  • Affinity Hub Leads and Partner Table Leads that will coordinate and gather information from the Affinity and Subregional Tables
  • a Steering Committee tasked with decision-making regarding HRTC strategies, and
  • a Stewardship Committee focused on implementation of decisions made by the Steering Committee.
• Support the communications aligned with the implementation of strategies as established by Steering Committee and Stewardship Committee to develop and provide input from disinvested communities on LA HRTC implementation strategies, contribute to process evaluation of the planning effort, contribute to the development of the final plan to be submitted to the State of California.
• Manage subregional communication efforts for the LA HRTC including:
  • Support the governance leadership in developing engagement and planning activities
  • Engage stakeholder organizations and residents from subregions in inclusive community tables and collaborative governance structure
  • Host launch events in each of the 9 service planning areas within LA County
  • Host monthly meetings with the HRTC members via "Issues Tables."
  • Host geographic & diversity-based planning forums
  • Host regional & ethnic forums 
• Coordinate communication efforts as it relates to outreach materials/website to ensure all information will be accessible via the project website and community groups will be expected to provide monthly public updates as a part of their microgrants.
  • Manage website and outreach material to include regular updates of CERF public meetings and planning activities, including a calendar of subgroups meetings, events, and HRTC contacts. 
  • Marketing and design, including development of logo, newsletters, emails, and CERF media templates for uniformity
  • Videography/Photography/Media development for documenting events and the creation of social media content
• Coordinate communication efforts aligned with governance leadership to develop economic recovery and transition strategies and implementation project plans for successful submittal of the CERF Phase 2 proposal 
  • Coordinate collection of input, data, studies and information from stakeholder meetings and events. 
  • Support the preparation of the final report for the region with approvals of HRTC Strategic writing team  
  • Support and monitor grant and contract administration, performance, and compliance, such as monthly progress and fiscal reports in partnership with governance leadership, Fiscal Agent and the State of California on contracts and reporting 
• Ensure all activities support the Los Angeles County Economic Development Corporation's mission, goals, and objectives.

Soft Skills and Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.

Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

Associates degree from a community college or bachelor's degree from four-year college or university preferred; or at least 3 or more years of related experience and/or training in workforce development; or equivalent combination of education and experience.

Experience:

• Experienced in managing State and/or Federal Grants
• Experience collaborating on Regional Initiatives and collaborating with regional stakeholders, business/philanthropy, CBOs, and educational partners ​
• At least 3-5 years of experience in community engagement and outreach activities (Grassroots development experience)
• Grant management and reporting experience
• Experience and knowledge of the educational ecosystem in the LA region
• Experience working across diverse communities and culturally competent

Language Ability:

Ability to read, analyze, and interpret general business correspondence. Ability to effectively and efficiently present information and respond to questions from diverse groups of community leaders/advocates, clients, customers, and the general public. In addition, if you are a candidate who is proficient in one or more of LA County's thirteen (13) threshold languages that is a plus, but not a requirement.

Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Microsoft Word, Excel, E-mail, PowerPoint, and Salesforce (or other CRM system).

Certificates and Licenses: N/A

Supervisory Responsibilities: The Program Manager will provide shared supervision to program staff. One Program Administrative Assistant, and one Research and Data Analyst.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.