Program Manager, Commercial Operations - Align

Join a team that is changing millions of lives. 

Transforming smiles, changing lives. 

At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible. 

Ready to join us?

About this opportunity 

Align Technology is searching for a Program Manager.  This position will be primarily responsible for operations and administration of Sales Incentive Plans for the North American Sales Team at Align. We are looking for someone with a strong attention to detail and experience developing and administering incentive plans. Excellent oral and written communication skills also required to interface cross functionally in a team environment with various levels of management.   Successful candidates will have experience with Salesforce.com as well as sales incentive system implementation experience and administration. This is a great opportunity for a sharp, eager professional interested in jumping on board with one of the fastest growing companies in the dental industry.

In this role, you will… 

• Create a quarterly analysis package of sales incentive plan performance for executive leadership.
• Provide analytical support and insights into field sales performance on a monthly basis and as needed.
• Take a lead role on the Regional Compensation Committee and drive compensation governance process for the region
• Prepare and analyze monthly forecast and quarterly accrual reports that details sales performance payments for Finance, Sales Operations, and Field Sales Management
• Partner with sales leadership on developing and managing annual sales incentive programs and quota setting. Collaborating with Sales Operations on territory alignment to ensure plans & quotas are reflective of true territory potential.
• Drive and improve the sales incentives process to ensure accurate and timely sales incentives accruals and payouts.
• Partner with HR, Sales Operations, Finance, Payroll, and Sales Executives to accurately process payment for new hires, terminations, LOA’s and transfers.
• Validate data from multiple systems including Salesforce, ADP and our data warehouse to ensure accurate compensation data sources and calculation.
• Provide ongoing support on various sales incentive issues.
• Ensure timely electronic distribution and acceptance of annual sales compensation plans and policy.
• Support the implementation, automation, and ongoing maintenance of Align’s Sales Performance Management software.
• Perform quarterly audit controls and prepare documentation per SOX requirements.
• Conduct Sales Incentive Plan and SPIF training with the field sales team on a as needed basis.
• Promptly address Sales Incentive Plan questions from field sales team.
• Participate in the annual Sales Incentive Plan design process as well as ad-hoc changes to plan design or SPIF creation.
• Facilitate the annual configuration of the Sales Performance Management tool and conduct testing to ensure accurate incentive calculations.
• Manage the quarterly sales incentive dispute process and partner with sales operations leaders to resolve disputes.
• Other responsibilities as required

In this role, you’ll need … 

• 7-10 years of experience 
• 4+ years of experience supporting Sales Operations
• 2+ years of experience supporting sales incentives/sales compensation
• Strong problem solving and analytical skills with minimum direction
• Strong financial & business acumen to work cross functionally with Finance & Sales leadership
• Able to coordinate multiple projects and meet deadlines under pressure
• com experience and sales incentives automation (i.e. Javelin Incentive Manager, Xactly Incent, CallidusCloud) experience preferred
• Ability to business partner with senior sales leadership, and other business personnel at all levels to achieve goals
• Advanced proficiency in MS Excel and PowerPoint
• Working knowledge of Microsoft SQL Server preferred
• Language proficiency in French a plus
• Flexibility to travel required 15%
• Legally entitled to work in the United States

Sound like a good fit?    

Great! Click the "Apply" link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network.     

About Align   

Align Technology is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world’s largest manufacturer of custom 3D-printed materials.    

By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work – these are just some of the things employees say make Align Technology a great place to work.    

We respect your privacy. Please review our Applicant Privacy Policies for additional information.   

Global Diversity Statement:

At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees. We live our company values by promoting healthy people and healthy communities. All with the intent of changing millions of lives, one unique smile at a time.

Equal Opportunity Statement

It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for positions with Align must be legally authorized to work in the country which they are applying for and verification of employment eligibility will be required as a condition of hire.