Program Manager - Clinical - FT Days - Total heart Center - Memorial Healthcare System
Hollywood, FL
About the Job
Location:
Hollywood, Florida
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary:
Directs and coordinates the daily clinical operations of the service line. Responsibilities matrix across the organization in order to facilitate the multi-disciplinary team approach and collaboration. This position is responsible for the daily operations and overall supervision of all clinical services delivered to patients. Directly responsible for management of clinical services provided by clinical staff across the continuum of care; inpatient, outpatient, and all clinic care delivery sites.
Responsibilities:
Collaborates and provides leadership by supporting the team through the management of nursing staff within daily clinical operations.Actively supports and participates in the QAPI program activities; participation in all survey activities; quality program integration in workflows, survey preparation, survey activities, and post survey action plans.Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served, infant through geriatrics. Also demonstrates the ability to assess and interpret age appropriate data about the patient's status in order to identify age-specific needs and provide appropriate age based care.Works in collaboration with leadership on program development and promotions for contracting and marketing.Collaborates with program leadership, clinic leaders, and organizational leadership to ensure knowledge, observation, and compliance with safety policies, emergency procedures, and standard and infection control practices and precautions to foster the overall environment of care.Conducts and demonstrates compliance with ethical standards and reports suspected violations of all relevant laws, regulations, MHS's compliance policies and procedures, and codes of conduct.Responsible for the direct supervision of the Registered Nurses of the program; direct oversight for all clinical activities related to the care and of the program.Directly responsible for the collaboration/utilization of IT and the EMR program by working with team members to ensure workflow, patient safety, quality, and regulatory requirements are integrated into program operations.Solves customer problems, treats customers with dignity and respect, and acknowledges/responds quickly to customer's needs.
Competencies:
ACCOUNTABILITY, CLINICAL POLICIES AND STANDARDS, CUSTOMER SERVICE, DEVELOP AND IMPLEMENT PLAN OF CARE, KNOWLEDGE OF DISEASE PROCESS, MANAGING PEOPLE, PATIENT AND FAMILY CENTERED CARE, PATIENT SAFETY - NURSING, PROBLEM SOLVING, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR
Education and Certification Requirements:
Bachelors: Nursing (Required)Registered Nurse Compact License (RN LICENSE COMPACT) - Compact RN Multistate, Registered Nurse License (RN LICENSE) - State of Florida (FL)
Additional Job Information:
Complexity of Work: This role requires critical thinking skills, effective communication, decisive judgment, and the ability to build and foster positive relationships. The incumbent must be able to lead others and take appropriate action when required. Required Work Experience: Two (2) years' experience within a specialized program as an RN, one (1) year of management/supervisory experience preferred. Other Information: Masters in Science of Nursing Preferred. Licensure must be valid in the State of Florida.
Working Conditions and Physical Requirements:
Hollywood, Florida
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary:
Directs and coordinates the daily clinical operations of the service line. Responsibilities matrix across the organization in order to facilitate the multi-disciplinary team approach and collaboration. This position is responsible for the daily operations and overall supervision of all clinical services delivered to patients. Directly responsible for management of clinical services provided by clinical staff across the continuum of care; inpatient, outpatient, and all clinic care delivery sites.
Responsibilities:
Collaborates and provides leadership by supporting the team through the management of nursing staff within daily clinical operations.Actively supports and participates in the QAPI program activities; participation in all survey activities; quality program integration in workflows, survey preparation, survey activities, and post survey action plans.Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served, infant through geriatrics. Also demonstrates the ability to assess and interpret age appropriate data about the patient's status in order to identify age-specific needs and provide appropriate age based care.Works in collaboration with leadership on program development and promotions for contracting and marketing.Collaborates with program leadership, clinic leaders, and organizational leadership to ensure knowledge, observation, and compliance with safety policies, emergency procedures, and standard and infection control practices and precautions to foster the overall environment of care.Conducts and demonstrates compliance with ethical standards and reports suspected violations of all relevant laws, regulations, MHS's compliance policies and procedures, and codes of conduct.Responsible for the direct supervision of the Registered Nurses of the program; direct oversight for all clinical activities related to the care and of the program.Directly responsible for the collaboration/utilization of IT and the EMR program by working with team members to ensure workflow, patient safety, quality, and regulatory requirements are integrated into program operations.Solves customer problems, treats customers with dignity and respect, and acknowledges/responds quickly to customer's needs.
Competencies:
ACCOUNTABILITY, CLINICAL POLICIES AND STANDARDS, CUSTOMER SERVICE, DEVELOP AND IMPLEMENT PLAN OF CARE, KNOWLEDGE OF DISEASE PROCESS, MANAGING PEOPLE, PATIENT AND FAMILY CENTERED CARE, PATIENT SAFETY - NURSING, PROBLEM SOLVING, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR
Education and Certification Requirements:
Bachelors: Nursing (Required)Registered Nurse Compact License (RN LICENSE COMPACT) - Compact RN Multistate, Registered Nurse License (RN LICENSE) - State of Florida (FL)
Additional Job Information:
Complexity of Work: This role requires critical thinking skills, effective communication, decisive judgment, and the ability to build and foster positive relationships. The incumbent must be able to lead others and take appropriate action when required. Required Work Experience: Two (2) years' experience within a specialized program as an RN, one (1) year of management/supervisory experience preferred. Other Information: Masters in Science of Nursing Preferred. Licensure must be valid in the State of Florida.
Working Conditions and Physical Requirements:
- Bending and Stooping = 80%
- Climbing = 40%
- Keyboard Entry = 80%
- Kneeling = 60%
- Lifting/Carrying Patients 35 Pounds or Greater = 80%
- Lifting or Carrying 0 - 25 lbs Non-Patient = 80%
- Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40%
- Lifting or Carrying > 75 lbs Non-Patient = 0%
- Pushing or Pulling 0 - 25 lbs Non-Patient = 80%
- Pushing or Pulling 26 - 75 lbs Non-Patient = 80%
- Pushing or Pulling > 75 lbs Non-Patient = 80%
- Reaching = 80%
- Repetitive Movement Foot/Leg = 40%
- Repetitive Movement Hand/Arm = 80%
- Running = 40%
- Sitting = 60%
- Squatting = 80%
- Standing = 80%
- Walking = 80%
- Audible Speech = 80%
- Hearing Acuity = 80%
- Smelling Acuity = 40%
- Taste Discrimination = 0%
- Depth Perception = 80%
- Distinguish Color = 80%
- Seeing - Far = 80%
- Seein
Source : Memorial Healthcare System