Program Manager- Children's Surgery (Full Time, Day shift) - Nicklaus Children's Health System

Job Summary

Responsible for managing the operations of the Children's Surgery Program at Nicklaus Children's Hospital in collaboration with medical directors and Director of Trauma and Surgical Verification Programs. Responsible for the organization of services and systems necessary for a multidisciplinary approach to providing care to children with surgical needs. Plays an active role in the administration and review of children's surgical care across the continuum, from admission through discharge. Promotes the delivery of high-quality surgical care through clinical practice, consultation, education, collaboration, leadership and research. Assumes accountability for coordinating the functions within the program which includes program planning and development, clinical practice/system coordination, developing and managing the operational budget, overseeing the National Surgical Quality Improvement Program (NSQIP) activities and personnel, providing education to the multidisciplinary personnel involved in surgical care both within Nicklaus Children's and other outside agencies while maintaining compliance with American College of Surgeons Standards for Verification.

Job Specific Duties

• Coordinates management across the continuum of children’s surgical care, which includes planning and implementation of clinical protocols and practice management guidelines, monitoring care of in-hospital patients, and serving as a resource for clinical practice.
  
• Provides the intra-facility and regional professional staff development, participates in case review, implements practice guidelines, and directs community education programs.
  
• Monitors clinical processes and outcomes and system issues related to the quality of care provided; develops quality filters, audits, and case reviews; identifies trends and sentinel events; and helps outline remedial actions while maintaining confidentiality.
  
• Manages, as appropriate, the operational, personnel, and financial aspects of the children’s surgery program. Serves as a liaison to administration and represents the children’s surgery program on various hospital and community committees to enhance and foster optimal care management. 
  
• Supervises collection, coding, and developing processes for validation and analysis of data. Designs and oversees the data collection to facilitate performance improvement activities, trend reports, and research while protecting confidentiality.
  
• Stabilizes the complex network of many disciplines that work in concert to provide high-quality children’s surgical care. Serves as an internal resource for staff in all departments, and acts as an extended liaison for other system entities.
  
• Maintains involvement in research projects, analysis, and distribution of findings. Facilitates protocol design for accurate data collection, feedback and analysis, and understands the requirements of research oversight. 
  
• Participates in the development of children’s surgical care systems at the community, state, provincial, or national levels.

Minimum Job Requirements

• Bachelor's degree in Nursing (BSN) from an accredited institution
  
• RN - Registered Nurse Florida License - maintain active and in good standing throughout employment
  
• American Heart Association BLS - maintain active and in good standing throughout employment
  
• American Heart Association PALS - maintain active and in good standing throughout employment
  
• 3-5 years of clinical experience in perioperative/perianesthesia nursing . Leadership experience in an acute care environment.

Knowledge, Skills, and Abilities

• Excellent analytical and critical thinking skills to resolve complex administrative issues, and effectively deal with physicians, peers, and leadership.
  
• Possesses proficiency in computers and Electronic Medical Record (EMR) and Cerner preferred.
  
• Highly developed skills using personal computer tools including computerized healthcare information system, word processing, spreadsheets, and presentation applications.
  
• Strong interpersonal, communication, collaboration, and conflict resolution skills.
  
• Ability to maintain confidentiality of sensitive information.