Program Manager- Facilitated Enrollment - Urban Health Plan
Bronx, NY
About the Job
Position Summary:
We are currently hiring a Bilingual (Spanish/English) Program Manager to join our Outreach & Enrollment team at Urban Health Plan. The Program Manager will be responsible for overseeing all aspects of the program, including planning, implementation, and evaluation, to ensure the program meets its goals and objectives. Assists individuals in successfully applying for and enrolling in Health Insurance programs that fit their needs.
Minimum Qualifications:
- Bachelors degree in related field required.
- Minimum of 2-5 years of experience with related experience including supervisory experience required.
- Bilingual Spanish/English is required.
- Must have excellent communication skills and ability to provide exceptional experience to patients.
- Understanding of phone etiquette and standard office procedures.
- Ability to thrive in a fast-paced environment.
Key Duties:
- Supervise associates assigned to the FE-ABD Program and provide leadership through daily huddles, monthly meetings, QA and feedback sessions.
- Execute program work plan and coordination/collaboration plans.
- Collects statistical data regarding the practice volume and can offer explanations for increases or decreases in volume. Takes actions to increase volume under the supervision of the Department Head.
- Develop and submit accurate reports on the productivity metrics of the department as per established requirements.
- Attend required meetings and complete applicable federal and/or state consumer assistance training.
- Ensure associates complete all required organizational and program training.
- Build collaborations and establish linkages with community organizations to promote and expand the services of the department.
- Assist individuals to facilitate their complete application and enrollment process. This process can be accomplished in-person, by phone or via virtual meetings. Submission of complete and accurate applications.
- Assist in the development, management and submission of department budget and budget modifications. Operate within the budget guidelines and ensure financial reports are submitted as required.
- Manages human resources activities of the department in regards to: recruiting and selection, hiring and termination, professional development, mentoring, counseling and performance evaluations.
- Responsible for Quality Assurance of complete and accurate applications for the team.
Starting Compensation: Minimum $60,000 per year; Maximum $65,000 per year
As a full time associate at Urban Health Plan, you will enjoy:
- Fully funded Health Insurance for yourself.
- 73.5% funded Health Insurance for your family.
- Dental, Vision, and Prescription Coverage
- $50,000 term life Insurance
- 401(k) Retirement Savings (including 3% annual employer contribution)
- Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!).
- Flex Spending Accounts (Health care, Dependent Care, and Commuter Benefits)
- Entertainment Discount Program
- Employee Assistant Program
- Fitness Discounts and Perks through our medical plan.
Work Environment Type, Location, and Schedule:
Applicants must be comfortable working onsite, based out of the Bronx and have availability to commit to a schedule of 40 hours per week, working Monday - Friday 8:00am - 5:00pm with some Saturdays as needed.
About Urban Health Plan:
At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, more than 40 years ago. That tradition continues today by promoting excellence in everything that we do.
UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.
Source : Urban Health Plan