Program Manager/Assistant – Housing Program - Center for Community Alternatives

About the Organization

Center for Community Alternatives (CCA) supports and builds power with people across New York State who have been affected by mass incarceration, criminalization and community disinvestment. Through a statewide network of direct services, advocacy and organizing, and by supporting the leadership of directly-impacted people, we advance civil and human rights for all New Yorkers.CCA works to build a world where everyone has what they need to thrive. This position will work in a nonprofit fund accounting environment, managing revenue and expense for all individual gifts. Institutional giving is managed by the Institutional Giving team.

 Why Join the Team?

At CCA, we are committed to fair transparent pay, and we strive to provide competitive market-informed compensation. The successful candidate's salary is determined by the combination of knowledge, skills, competencies, experience, and geography. Our goal is to continue to make CCA one of the most desirable nonprofit places at which to work, and in part, recognize the importance of work-life balance. 

Position Summary: The Program Manager/Assistant is responsible for assisting in a housing program's day-to-day operations and administration. This role includes coordinating housing services, supporting client intake, managing program logistics, and ensuring compliance with housing policies and regulations. The position works closely with the Director of housing, housing program staff, and property manager to achieve program goals.

Direct Supervisor: Program Director

Duties and Responsibilities:

• Assist in the planning, executing, and overseeing housing programs, ensuring that program goals and objectives are met.
• Ensure program compliance with local, state, and federal housing regulations.
• Completion of timecards.
• Covering open shifts when necessary.
• Maintain accurate program records, including client files, housing, and service documentation.
• Coordinate and schedule meetings and other program-related events.
• Assist with preparing reports, presentations, and other materials.
• Foster positive relationships with community partners, service providers, and community agencies.
• Attend and participate in meetings and training sessions within the organization and community as required.

Qualifications:  

• Bachelor’s degree in social work, public administration, or a related field (or equivalent experience).
• 3 years’ experience supervisor experiences
• Experience working in housing programs, case management, or social services.
• Strong organizational and time management skills, with attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in office software, such as Microsoft Office (Word, Excel, Outlook).
• Ability to work independently and as part of a team.
• Knowledge of local housing resources and community services.

Preferred Skills:

• Experience working with diverse and vulnerable populations.
• Strong problem-solving abilities and capacity to handle sensitive and complex situations.
• HMIS/Service Point knowledge

We seek talented, dedicated individuals who possess a strong commitment to CCA’s mission, including those with relevant personal experience in terms of recovery and/or criminal conviction.

ALL APPLICANTS MUST SUBMIT COVER LETTER WITH RESUME.

• 12 paid holidays per year
• 20 days of earned time off (ETO) for full-time staff, with the ability to use it after 90-days of employment. 
• Time off is earned starting on your first day.
• 7 days of paid sick time
• 100% paid family leave
• 3% retirement contribution regardless of employee contribution, applicable to salary after the 1st 6 months of employment
• Public Service Loan Forgiveness (PSLF) Program

CCA Website: HERE