Program Manager Assistant - Operational Resilience - Software Guidance & Assistance

Software Guidance & Assistance, Inc., (SGA), is searching for a strong Project/Program Manager Assistant for a CONTRACT assignment with one of our premier financial services clients in lower Manhattan, NYC. Location: Hybrid averaging 2-3 days/week in the office but must be flexible to project demands.

Summary: Support the project lead in managing the U.S. Operational Resilience Program under the team's remit. Team is responsible for program management including (but not limited to) US and global regulatory changes, business process improvements, alignment to US and Bank-wide strategic changes.

Responsibilities:

• Participate with the team in working with the business lines and internal stakeholders in understanding the regulatory framework and developing systems and processes to ensure compliance.
• Work very closely with the PMO Project Manager responsible for the delivery of the U.S. Operational Resilience Program.
• Assist in the preparation of presentation materials, and progress reports to stakeholders, including senior management.
• Attend program meetings, document meeting minutes, and serve as program secretary.
• Provide and maintain project-related documentation including meeting minutes, Risks & Issues logs, project plans, and task lists.
• Administrative duties include folder organization and calendar management.
• Maintain databases and internal tools used for tracking progress, regulatory developments, and documentation.
• Conduct research, and one-off projects from time to time when required.

Required Skills:

• Financial Services experience and foundational understanding of banking and capital markets business
• Relevant experience in Operational or Cyber Resilience, Business Continuity Management, Operational Risk or Third-Party Management
• Experienced and comfortable supporting fast-paced Projects and/or Programs
• Familiarity with online project management tools
• Excellent PowerPoint skills and computer literacy
• Strong written and oral communication skills.
• Exposure to financials, accounting, project budgets or equivalent
• Ability to deal with ambiguity and matrix-based environment.
• Proactive, diligent and detail oriented
• Willingness to learn
• Considerable initiative, creativity and good judgment are necessary.
• A high level of energy, commitment and a strong sense of teamwork are needed to succeed in the role.
• University degree in business, finance, engineering and/or relevant experience.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.