Program Manager, Alternative Investments - SEO (Sponsors for Educational Opportunity)

Title: Program Manager, Alternative Investments
Department: SEO Alternative Investments
Reports To: Associate Director, Alternative Investments
FLSA: Exempt
Compensation: $64,100 - $73,300

Location/Hours

This is a full-time, hybrid position based out of our New York City office. It is expected that some duties will be performed on-site at least 2 days a week and some remotely, with the understanding that government and public health guidelines will help determine the extent to which it is safe to carry out in-person and onsite activities. 

All candidates must be within commutable distance of SEO's offices at 55 Exchange Place, New York, NY 10005, upon hire. 

ABOUT SEO

For more than 60 years, SEO has created a more equitable society by closing the educational and career opportunity gap for ambitious Black, Hispanic/Latinx, and Native American young people. All are welcome to apply to our programs.   

About SEO Alternative Investments 

SEO Alternative Investments is an industry-wide program that historically has provided education, exposure, training, and mentorship opportunities to high-achieving Black, Latinx, and Native American young professionals in the alternative investments sector. All are welcome to apply. (Learn more here: SEO Alternative Investments)

POSITION OVERVIEW

The Program Manager (PM) supports various aspects of the SEO Alternative Investment Program operations, primarily focusing on managing the Credit & Alpha Academy programming – our prep program geared towards investment banking analysts and consultants as they get ready to apply to our credit, hedge fund, and other investing buyside role.

The PM will maintain and manage a comprehensive strategic plan that includes marketing, communications, training, and other projects to meet organizational goals and increase the program's overall reach and impact. 

RESPONSIBILITIES

Program Operations & Management

• Assume full responsibility for the seamless execution of the Credit & Alpha Academy program deliverables.
• Develop plans and workflows; track program milestones, delegate tasks, and hold team members accountable to deadlines.
• Manage program expenses, budget reconciliation, and other related ongoing administrative processes.
• In partnership with the Credit & Alpha Academy team, manage event planning and execution, including researching, sourcing, and coordinating with vendors and sponsors to secure venues, catering, and speakers; develop run-of-shows for events and communication plans for participants, partners, and vendors.
• Monitor inboxes and provide timely responses to participant inquiries and questions for our 200+ program participants, and exercise sound judgment in resolving and escalating customer service issues.
• Coordinate and deliver trainings as directed.
• Under the direction of the Associate Director, provide oversight and support to 2-5 part-time coaches.
• Identify, propose, and manage other initiatives that advance and support SEO AI's strategic and operating objectives.

Marketing & Outreach

• Develop marketing and outreach strategies to attract target audience(s).
• Liaise with the SEO Marketing & Communications team to create and share marketing materials via social media, email, partner platforms, and other mediums.
• Conduct research and draft content to increase the efficacy of and engagement with marketing collateral.

Systems & Analytics

• Leverage Monday.com and other project management tools to track and organize program deliverables; create goals and KPIs to evaluate processes and draw insights to inform recommendations for continuous improvement.
• Track program participant data; retain accountability for data accuracy and management.
• Assist with database management by monitoring, collecting, and assessing available data to determine the effectiveness of current programming and messaging; suggest changes accordingly.
• Provide ad-hoc reporting support to the Associate Director and other team members as needed.
• Perform other duties as assigned.

QUALIFICATIONS 

• Bachelor's degree required.
• 3+ years of work experience in a similar operations position; direct experience in nonprofit or educational program management is a plus.
• Practiced verbal and interpersonal communication skills; must be comfortable speaking to and engaging with a wide range of communities) and through different avenues, including in-person, email, messaging platforms, video chats/conferencing, and phone calls.
• Technical proficiency in MS Office, GSuite, and standard workplace applications like Zoom and Box. Intermediate skills in Canva, Salesforce, and advanced Excel skills are strongly preferred.
• Strong organizational skills and experience managing multiple competing priorities and meeting deadlines independently and as part of a larger team.
• Exemplary attention to detail, copywriting, and proofing skills. Must be able to adopt SEO's brand guidelines and flex tone and style to match both medium and audience.

COMPETENCIES & SKILLS 

• Passion for SEO: A deep curiosity and awareness of the barriers to entry and obstacles for pre-professionals from historically excluded and underrepresented communities launching careers in Corporate America, and a passion and dedication to closing those opportunity gaps.
• Creativity: An affinity for generating new ideas through open exploration of diverse sources of information while grounding ideas in evidence, converting theory into practice, and evaluating creative solutions for continuous improvement.
• Initiative: Proactive in identifying ways to contribute to SEO's goals and mission by setting achievable goals, addressing problems head-on, preparing for contingencies, and identifying opportunities as they arise. 
• Problem-solving: The capacity to anticipate needs, use the best resources, and employ careful decision-making. 
• Teamwork & Collaboration: The ability to be both a self-starter and a team player who builds people-first relationships and centers the SEO's mission whenever possible. 
• Project Management: An affinity for strategic planning with the ability to break down issues into component pieces, build project work plans, assume accountability for timelines, lead cross-functional working teams, evaluate data for continuous improvement, and navigate ambiguity along the way. 
• Relationship Management: Proven ability to build relationships, influence key partners and stakeholders from the SEO community, and produce outcomes through collaboration.

COMPENSATION & BENEFITS

SEO offers a competitive compensation package and comprehensive benefits plan including low-cost health, vision, and dental options, a generous holiday schedule and PTO policies, disability coverage, fully paid time off for new parents, and employer contributions to health reimbursement and retirement accounts. We are constantly working to improve our benefits each year based on the needs of our employees. We value wellness and strive to consistently use a DEIB lens to put people first and foremost.  

The compensation listed in this posting reflects what SEO believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and SEO reserves the right to modify this pay range at any time.  

EEOC Policy 

At SEO we are committed to cultivating a team that embodies the backgrounds and experiences of the constituencies we serve and the communities we live in, and a workplace that reflects the impact we make in the world. Candidates from all communities – including people of color, women, members of the LGBTQIA+ Community, veterans, and people with disabilities are strongly encouraged to apply.

Equal Employment Opportunity is not just the law, it is our commitment.

Sponsors for Educational Opportunity is an Equal Opportunity/Affirmative Action Employer – M/F/D/V. We will consider all qualified applicants for employment regardless of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other legally protected status.

If you need accommodation while applying for a role with SEO, due to a disability, please email SEO Talent.