Program Director - El Hogar Community Services Inc.

El Hogar Community Services Program Directors to oversee our outpatient community based mental health programs within Sacramento County. Our programs are designed to serve adults 18 + who are seeking services for mental health, substance abuse, homeless, resources for the justice involved population and other many resources. A successful candidate will possess: Strong leadership skills, with the ability to motivate, inspire a diverse team, is an excellent project management abilities, including planning, implementation, and evaluation, has exceptional communication and interpersonal skills, the ability to engage and collaborate with stakeholders at all levels, demonstrated experience in strategic planning, budget management, and resource allocation, knowledge of program evaluation methodologies and the ability to utilize data to drive decision-making, familiarity with relevant regulations, policies, and best practices in the field, strong organizational skills, attention to detail, and the ability to manage multiple priorities effectively, passion for the organization's mission and a commitment to making a positive impact in the community. Position Summary: The Program Director is responsible for overseeing and managing all aspects of the outpatient mental health program and the co-located drop in community wellness center specifically designed to meet the unique needs of Sacramento adult individuals seeking services within that community. The services within programs are dedicated to trauma informed care, the "Strengths Model"-Recovery oriented practice, phase treatment approach, SOAR program model approach, peer supportive services, and flexible community/field-based specialty mental health services that matches the needs of the client. The Program Director will play a critical role in ensuring the delivery of high-quality mental health services to clients, promoting staff development, and maintaining compliance with relevant regulations and best practices. The Program Director works with the leadership team to ensure employee performance evaluations are being completed and delivered within a specified time period; Maintains employee time-off requests and records; Ensures time cards are submitted timely and accurately to administration; Prepares quarterly reports and outcome reports according to Sacramento County contract guidelines; Actively participates in meetings and events pertaining to the Executive Management Team, County, and other community organizations; Keeps the COO/CEO informed of all operational and programmatic issues on a timely basis. Essential Duties and Responsibilities: include the following. Other duties may be assigned. Program Management: Take a proactive role in providing a strong leadership presence at the facility. Oversee the day-to-day operations of the clinic various department (outpatient, CWC, Housing, Outreach, ECM, Medical, mental health court,etc.), ensuring the provision of high-quality mental health services.: Develop, implement, and evaluate program policies and procedures tailored to the unique needs of adults populations including the older adult and the justice involved. Provide after-hours/on call service and crisis intervention as needed within the program management team. Conduct analysis to identify program needs, gaps, and opportunities for improvement. Actively engage in both staff and client interactions to foster a collaborative and supportive environment, contributing to the development of a structured and therapeutic atmosphere. Provide after-hours/on call service and crisis intervention within the program & the management team. Conduct analysis to identify program needs, gaps, and opportunities for improvement. Actively engage in both staff and client interactions to foster a collaborative and supportive environment, contributing to the development of a structured and therapeutic atmosphere. Team Leadership and Development: Facilitating Staff meetings and offering leadership and guidance to all staff members. Lead and inspire a multidisciplinary team of mental health professionals specializing in specialty mental health services. Foster a supportive work environment that promotes effective communication and excellence in service delivery Set performance expectations, conduct regular performance evaluations, and support professional development to foster a skilled and motivated team. Coach, Mentor and support program staffs including interns by providing constructive feedback, facilitating their professional development and maximizing their potential. Provide supervision and in- service training and workshops for direct staff and interns on clinical interventions and documentation. Demonstrate a commitment to maintaining a culture of integrity, professionalism, and respect for both staff and clients. Prepare and present regular reports to executive leadership, board members, and funders, highlighting program achievements and challenges. Community Engagement: Establish and maintain collaborative relationships with community partners, Community organizations, and relevant stakeholders. Act as a liaison between the clinic and external organizations to promote awareness and access to mental health services for Sacramento adults. Represent the organization at external events, conferences, and meetings to promote program visibility and build strategic alliances. Quality Assurance and Compliance: Ensure accuracy of client screening and assessment of admissions and discharges in conjunction with contracted criteria. Conduct internal audits and participate in external audits or inspections, taking corrective actions as needed. Ensure compliance with all relevant regulations, accreditation standards, and ethical guidelines. Implement and monitor quality assurance measures to uphold the highest standards of care for our clients and follow through with problem resolution of grievances. Versatility and Flexibility: Step into various roles within the clinic as needed, including conducting assessments, supporting caseloads, provide diagnosis consultation, field work, and crisis intervention. Assist staff in crisis intervention and maintain proper protocol for each incident by reporting in a timely manner. Address emerging needs and challenges with adaptability and creativity. Fiscal Responsibilities: Monitor program expenditures, track contract performance & productivity, make recommendations for budget changes/adjustments, ensure the programs remains within budget constraints, and prepare regular reports for senior management and County contract staff to ensure financial sustainability and responsible allocation of resources. Implement cost-effective measures while maintaining high-quality mental health services for our clients. Collaborate with fiscal department & financial stakeholders to ensure compliance with financial reporting requirements. Professional Development: Foster a supportive work environment that promotes effective communication and excellence in service delivery. Stay abreast of the latest research and developments in the field of mental health to ensure the application of evidence-based practices and continuous professional growth. Participates in the internal and external county utilization review process. Maintain active credential with BBS and county requirement to be licensed/licensed waived. Collaborate & communicate with other Program Directors/leadership team to maintain streamline appropriate protocols and processes. Ethics and Confidentiality: Adhere to strict ethical standards and maintain client confidentiality in accordance with legal and professional guidelines. Ensure the protection and confidentiality of all Protected Health Information (PHI) by following all Agency policies and procedures. Supervisory Responsibilities: Directly lead and supervise 30+ employees and interns as assigned according to agency needs. Carries out supervisory responsibilities per the organization's policies and procedures. Responsibilities include: Oversight of program management team, all aspects of productivity, assigning appropriate case load management. Interviewing, hiring, and training employees. Planning, assigning, and directing work. Appraising performance. Rewarding and disciplining employees. Addressing grievances/complaints and resolving problems. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Master's or Doctoral degree in Psychology, Social Work, Counseling, or a related field ( Required ). Must be currently registered through Board of Behavioral Sciences (BBS) and have a clear current California License ( Required ). ASW, AMFT, APCC LCSW, LMFT/LMFC, LPCC (preferred). Extensive experience in program management and leadership. Three (3) years plus of supervisory experiences (Required) Five (5) years plus of supervisory experience (Preferred) Two (2) years of professional experience in a mental health-related setting providing direct services. Work experience in forensic behavioral health, including forensic evaluations and treatment (Preferred). Skills and Abilities: Empathy and understanding of the specialty mental health needs of adults. Strong leadership and interpersonal skills. Excellent communication and collaboration abilities. Strategic thinking and problem-solving skills. Commitment to cultural competence and diversity. El Hogar provides the following employee benefits: 13 paid holidays, 15 paid vacation days, 2 floating holidays/year and 12 paid sick days every year. The company pays for long term and short-term disability insurance and $10,000 of basic life insurance. In addition to the employees' wages, El Hogar contributes $343.98 toward the employee's benefit package this can also be used for the employee's retirement plan. If you require more information about El Hogar Community Services Inc. or the programs that we offer, you can visit our website at www.elhogarinc,org. Employment Type: Full Time Years Experience: 3 - 5 years Salary: $94,471 - $100,000 Annual Bonus/Commission: No