Program Design and Management Director - YWCA Metropolitan Chicago

ESSENTIAL RESPONSIBILITIES:

• Develop, implement, and maintain ongoing quality assurance and performance processes used to measure, evaluate, and assure the quality and performance of the Early Childhood programs
• Establish and manage a strong monitoring, analysis, and evaluation system with well-defined results, milestones, and targets inclusive to Continuous Quality Improvement practices;
• Work closely with Early Childhood leadership team to review, track, and assess monitoring compliance throughout program operations and encourage continuous quality improvement
• Analyze and evaluate a variety of information; organize, interpret and present it in meaningful oral or written form for varied audiences and provide solid analysis leading to sound decision-making
• Participate in local and state meetings and strategy sessions to stay informed on priorities, raise issues and provide feedback
• Issue reports of all findings on an ongoing basis and provides systematic follow up to all program functions
• Develop policies and procedures to support ongoing operations of Early Childhood programs, including training of team members and partners, onboarding new partners and management of partner agreements
• Work in conjunction with Early Childhood Leadership team to plan and implement the program’s yearly Community Assessment, and Self-Assessment, and process
• Coordinates with other YWCA programs to meet the needs of all providers
• Manages and oversees databases including but not limited to; setup, program updates, staff training, and ongoing monitoring and reporting (KPI, Governance, Annual Report, PIR, In Kind.
• Responsible for timely submission of PIR and compliance monitoring of all partner programs
• Serves as Administrator of Early Childhood software systems ensuring accuracy and timely completion of data entry for all required program elements.
• Develops, coordinates and produces weekly, monthly, and annual reports as needed by the program for management, state and federal reporting requirements. Community Assessments, Market Rates, Q2 FY Updates, Town Profiles, Survey, Program Performance Report)
• Coordination of asset tracking with IT department and ensures all technology needs of the teams are met
• Collaborate on audits and focus area reviews as required by funder
• Ensures all entities and processes of governance of programs meets all contract compliance
• Coordinates volunteer and temporary support activities
• File management of all compliance documents
• Review and oversee consultant contracts
• Plan and facilitate partner leadership meetings
• Performs other duties as assigned

QUALIFICATIONS:

• Ability to understand and apply funding source standards, policies, procedures and requirements to program business
  • Skilled in creating and managing database including knowledge of Microsoft Excel, Google Docs and other spreadsheets.
  • A demonstrated ability to work independently, while prioritizing and managing multiple assignments simultaneously as needed
  • Well-developed problem-solving, communication skills
  • Excellent fiscal and data management skills
  • Ability to adapt to change
  • Ability to work collaboratively with individuals from various education, socioeconomic, and cultural backgrounds
  • Thrives in an environment in which collaboration, partnership, and empowerment are the key cultural elements
  • Minimum 3 years’ experience working in a Head Start/ Early Head Start/Early Childhood programs required. Understanding of early childhood education, child health, mental health, and familiarity with the fields of disabilities services and parent involvements. Familiarity with community resources, children care licensing requirements as well as standards of other regulatory bodies preferred.
  • Effective, supportive organizational skills, including the ability to assist personnel in developing delft-direction. Extensive knowledge of the Heads Start Performance Standards and other regulations preferred.
  • Experience in human services program management, including planning, operations & evaluation, and the use of data management information systems
  • Ability to pass a health examination and criminal background check
  • Able to travel within a locally designated area and work nights and weekends as needed
  • Excellent presentation skills, incorporating all strategies for all learning areas
  • Well-developed problem-solving and communication skills, with an expert ability to work independently, while prioritizing and managing multiple assignments simultaneously as needed
  • Thrives in an environment in which collaboration, partnership and empowerment are the key cultural norms
  • Maintain a thorough knowledge of IDHS and Head Start policies, procedures, and regulations, continuous quality improvement processes, monitoring protocols, changes and updates to federal, state, and local regulations.

EDUCATION REQUIRED: Master Degree and 4+ years of relevant experience or equivalent combination of education and experience.

WORK SCHEDULE: Monday – Friday, 8:30am-4:30pm. This position may require work on some evenings and weekends. Schedule can vary depending on the needs of the agency.