Program Coordinator - Walker-Miller Energy

Company Overview:

Walker-Miller Energy Services is a 24-year-old Detroit-based, core-values driven company committed to changing lives through energy efficiency.  We create and manage customized energy waste reduction programs that help electric and gas utilities meet mandated energy savings goals.   

Our experience driven philosophy of energy efficiency as economic development helps families and businesses save energy and save money. Through innovative, inclusive initiatives, we help build communities by creating local jobs, producing equitable energy savings for all rate payers, and spurring the growth of diverse local businesses.

Our operating philosophy is reflected in our core values. We refer to them as BEHIVE.

B - Boldly Go

E – Embrace Equity

H - Humble Confidence

I - Inclusive Stewardship

V - Value Reputation

E - Extraordinary Experience

Position Summary

The Project Coordinator will assist the program team with all program management activities associated with implementing the small business incubator program.  In this role, you will aid with supporting program staff, participants, and clients ensuring that information is accurate, files and tracking documents are created in alignment with program activity, all files are maintained and continuously reviewed, activities are fully prepared and coordinated, and provide continuous communication with business contacts.

Essential Duties and Responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Develop a comprehensive understanding of the program's strategic direction regarding energy efficiency and business activities of its customers
• Coordinate with agencies and allies to ensure proper organization of files, paperwork, and data entry as well as communication to the business contacts
• Assist customers with understanding how to participate in program and coordinating paperwork and applications
• Review project applications and documentation to ensure completeness and adherence to program criteria and requirements. Communicate and follow up with program updates and disqualifications to participants
• Develop program timelines, track milestones, and coordinate with project teams to report progress to stakeholders
• Help develop, update, and maintain program PowerPoint slide decks
• Maintain, update, and add entries to the program databases accurately. This may require contacting participants and clients
• Help maintain and update additional program spreadsheets relating to project tracking, lead sharing, and any other needs of this nature that arise
• Assist participants and clients to ensure they have the correct information and marketing materials to promote the program
• Help with customer service calls, corresponding with customer and agency with clear direction from program manager
• Assist with the development and implementation of a plan to attract new customers/participants to meet program objectives
• Assist in developing and delivering training on program related topics
• Serve as a liaison between project teams and other departments within the organization to ensure smooth communication and collaboration
• Support the outreach and application process to ensure applicants adhere to program rules and requirements
• Assist in ensuring the program is completed on time and goals/objectives are met
• Embrace and operate within the core values

Education and Experience

• Associate degree or high school diploma/equivalent with at least 4 years of experience directly related to the duties and responsibilities specified
• A combined minimum of 1 year experience in the following: program development, management, implementation; or administration
• Must be able to handle a wide work variety that may not be explicitly stated in the above listed duties and work in a fast-paced environment

Required Knowledge, Skills and Abilities

• Must be able to handle a wide work variety and work in a fast-paced environment as needed
• Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload
• Proficient in Microsoft Office, specifically Word, Excel, PowerPoint and Outlook
• Strong data entry skills in accurately entering information in tracking systems/databases
• Ability to communicate effectively, both verbally and in writing with customers, clients and team members
• Ability to analyze and interpret data and solve practical problems
• Knowledge of mathematical concepts such as fractions, percentages and ratios
• Ability to thrive in a collaborative environment
• Function well with a very diverse group of people
• Work well under frequent time pressures
• Utilize good judgement to plan and accomplish goals
• Troubleshoot and escalate issues as needed.

Licenses & Certifications:

• Valid driver's license and reliable transportation

Travel Requirements:

• 10% maximum travel required.

Physical Demands and Work Environment

• Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls
• Ability to lift up to 10 pounds
• Noise level is typically moderate

Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.

The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.

Walker-Miller Energy Services is an Equal Opportunity Employer.

At Walker-Miller Energy Services, we Embrace Equity by encouraging qualified candidates from all backgrounds and identities to apply for open positions! We have several optional questions about candidates' demographics, but they do not impact hiring decisions. In fact, all candidate demographic data is anonymized for compliance purposes and to reduce unconscious bias in the hiring process, so none of the information collected here will be attached to your individual application. We ask for this information because Walker-Miller is committed to inclusive recruitment practices, so we hold ourselves to a high standard in developing a candidate pool that is diverse in background, experience, and perspective.

Walker-Miller Energy Services participates in E-Verify. Which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.uscis.gov and click on 'E-Verify' located near the bottom of the page.

E-Verify Notice

E-Verify Notice (Spanish)

Right to Work Notice

Right to Work Notice (Spanish)