Program Coordinator, Center for Integrative Global Oral Health - University of Pennsylvania

University Overview


The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.




Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.




The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.








Posted Job Title

Program Coordinator, Center for Integrative Global Oral Health





Job Profile Title

Coordinator, Program





Job Description Summary

The Program Coordinator at Penn Dental Medicine's Center for Integrative Global Oral Health (CIGOH) will provide administrative support to faculty, staff, and program initiatives. This position reports to the Executive Director of CIGOH and is responsible for managing and coordinator all administrative tasks of CIGOH, including research projects, symposia, and conferences, and a Master degree program. The Program Coordinator will work closely with the faculty and external stakeholders with the highest level of professionalism, in an independent and culturally sensitive manner, and addressing daily activities. The Program Coordinator will adhere to standard operating procedures for seamless, high-quality delivery of the Center's initiatives.





Job Description


The Program Coordinator will coordinate the Centers' initiatives and provide support for research initiatives, special events, educational and professional activities at CIGOH.




Job Responsibilities



+ Administrative Responsibilities: This position will perform daily operations of the Center by adhering to Center's workflows. Respond to emails and answer phone calls, monitor mailboxes, manage correspondence, and serve as a point of contact for internal and external stakeholders. In addition, the position will assist in the process of the execution of hiring and visa processing (in collaboration with the University of Pennsylvania International Student and Scholar Services [ISSS]) and lead the Center's outreach. Ensure efficient workflow and contribute to CIGOH initiatives.


+ Scheduling and Organization: Organize and schedule appointments, meetings, and travel arrangements and reimbursements, as well as maintain calendars for the Center's workflow. Manages events including the scheduling, planning, and executing international and domestic conferences, symposia, programs, and meetings in collaboration with the office of the Associate Dean for Leadership Giving and the office of Senior Director of Continuing Education at Penn Dental Medicine.


+ Documentation and Record Retention: Take detailed notes during meetings and assist in the preparation of meetings. Organize departmental records and databases of program details and documentation.


+ Support and Coordination: Under the leadership and the supervision of the Executive Director, the Program Coordinator will assess feasibility of and manage new initiatives and special projects, provide general support to visiting faculty, students, and guests. In addition, implement CIGOH undertakings (eg. update the CIGOH website, academic appointments) and handle sensitive information with confidentiality.


+ Program Administrator - Master of Science in Oral and Population Health (MOPH): This includes setting up meetings to coordinate schedules with faculty and students, initiate contact and email follow up with course faculty, ensure signing of legal agreements, manage the admissions, process, develop instructional methods, coordinate the recording of lectures and practical activities, design and develop curriculum, setting up courses on the educational platform, programming the exam and proctoring, create and circulate evaluations and surveys, data compilation of students' progress, triage and assist students in solving technical or administrative difficulties, facilitate honorarium for the involved faculty.


+ Information Systems: Resolve administrative issues and refine administrative systems to enhance efficiency within CIGOH. Operate software to related to financial management, educational platforms, event planning, and connecting with IT for troubleshooting technical issues.


+ Other duties as assigned.





Qualifications



+ Bachelor of Arts and 2 to 3 years of experience or equivalent combination of education and experience is required.


+ Experience in curriculum development and working with education platforms (eg. Canvas) is strongly preferred.


+ Possess strong organizational skills, excellent written and verbal communication abilities.


+ Demonstrated ability to collaborate effectively in a team setting and exhibit accountability.


+ Ability to quickly assimilate new information in a fast-paced work environment with enthusiasm and ability to multi-task.


+ Demonstrate proactive approach to anticipating the needs of others.


+ Ability to utilize computer software (eg. MS Office, program management software - Smartsheet, Trello) is desirable,







Job Location - City, State

Philadelphia, Pennsylvania





Department / School

School of Dental Medicine





Pay Range

$24.13 - $33.00 Hourly Rate

Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.




Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.




Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.




University Benefits

+ Health, Life, and Flexible Spending Accounts : Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.

+ Tuition : Take advantage of Penn's exceptional tuition benefits . You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.

+ Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

+ Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.

+ Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.

+ Wellness and Work-life Resources : Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.

+ Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.

+ University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.

+ Discounts and Special Services : From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.

+ Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.

+ Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.

+ Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.




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To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay



The University of Pennsylvania's special character is reflected in the diversity of the Penn community. We seek talented faculty and staff who will constitute a vibrant community that draws on the strength that comes with a substantive institutional commitment to diversity along dimensions of race, ethnicity, gender, sexual orientation, age, religion, disability, veteran status, interests, perspectives, and socioeconomic status. Grounded in equal opportunity, nondiscrimination, and affirmative action, Penn's robust commitment to diversity is fundamental to the University's mission of advancing knowledge, educating leaders for all sectors of society, and public service. The University of Pennsylvania prohibits unlawful discrimination based on race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.