Program Coordinator, Brooklyn Transitions Program (LMSW, LCSW, LMHC, LCAT, or LMFT Required) - Good Shepherd Services

Reports To: Program Director- Transitions FT/R

Location: 503 5^th Avenue, Brooklyn, NY 11215

Hours: 35 hours, Exempt

***Salary Range 75K-80K Annually***

Program Coordinator Job Summary: The Brooklyn Transitions Family Treatment/Rehabilitation (FT/R) program is a specialized, home-based, borough-wide prevention program utilizing the Solution-Based Casework (SBC) model for families facing child welfare-related challenges due to substance abuse and/or mental health concerns who want to repair and improve family relationships and ensure the safety and well-being of children so that families can safely stay together. The Program Coordinator is responsible for the management and implementation of various program operations and functions that comprise an effective and successful program. The Program Coordinator is a key program leader and collaborates closely with the Program Director to ensure the program exceeds contractual commitments set forth by NYC Administration for Children’s Services (ACS).

Our Superstar Program Coordinator is:

• Passionate about providing high-quality, evidence-informed services to families involved in the child welfare system to keep families together safely and ensure child well-being.
• A lifetime learner, continuously developing their clinical and administrative skills and implementation of the FT/R model.
• Dedicated to modeling strength-based, trauma informed practice with staff, families, and other program and agency stakeholders.
• Committed to providing effective management, leadership, and supervisory skills to ensure successful program operations.
• Focused on performance management goals to ensure that the program regularly exceeds expectations.

Major Duties of Program Coordinator

Leadership

• Serve as a program and agency “culture carrier” for the advancement of the FT/R and SBC models as well as the agency’s mission, vision, and values in concert with the Program Director.
• Communicate effectively with all levels of staff as well as external stakeholders.
• Responsible with program leadership team to uplift and support positive staff morale.
• Accountable for the smooth and seamless operation of various program functions.
• Hold self and others to high expectations for performance excellence.

Program Operations

• Recruit and hire varied levels of staff in collaboration with program leadership to ensure high quality performance in all program areas.
• Manage the implementation of all relevant agency, funder, and model developer required policies and procedures to exceed expectations.
• Prepare monthly internal and external statistical and tracking information in a timely manner reporting program activities and outcomes.
• Coordinate intake processes and ensure robust program utilization to serve the maximum number of families whenever possible.
• Supervise Family Team Conference Facilitator to ensure an effective and robust conferencing process throughout the program in which all expected conferences are held within mandated timeframes and offer a positive experience for families.
• Schedule and facilitate required Clinical Diagnostic Team (CDT) meetings (composed of program staff of varied levels) according to funder’s criteria so that program staff engage in vigorous clinical conversations regarding treatment and services to shape effective decisions that move families forward.
• Provide high quality clinical consultation with staff around substance abuse and mental health concerns impacting the families served and participate as needed in family sessions.
• When indicated, facilitate groups, workshops, and participate in programmatic events.

Qualifications:

• NYS LMSW; NYS LCSW; NYS LMHC, ;NYS LCAT ;NYS LMFT required.
• Four years’ experience in child welfare, mental health, or substance abuse setting required.
• Approaches child welfare setting with cultural humility and an anti-racist lens.
• Experience treating those dealing with substance abuse and mental health issues.
• Must have strong ability to multi-task with attention to administrative details.
• Excellent group facilitation skills.
• Problem solver who takes initiative.