Program Coordinator, Academic Operations at The George Washington University

I. JOB OVERVIEW

Job Description Summary:

To spark new thinking, just add friction. Your unique perspective and experiences can make you successful in your career.

At the George Washington University’s College of Professional Studies, you’ll collaborate with a diverse group of experts from across disciplines and backgrounds, who will challenge you to rethink assumptions, test your ideas, and look at ways to make the greatest impact. Here, you’ll learn how to use your skills to make an impact that ripples outward through industries and communities, elevating your career trajectory and connecting you to corners of the world you never thought possible.

The College of Professional Studies (CPS) seeks an outstanding individual to be the Program Coordinator, Academic Operations, who will provide general administrative and operational support to several CPS programs as well as the GW Virginia Education Centers.

The purpose of this position is to provide general administrative support to and on behalf of GW Arlington Education Center academic programs and initiatives. This role will serve as a point of contact for centers and programs, will answer questions, and will assist staff with a variety of functional and administrative support. Support could include answering routine and complex inquiries, enrollment assistance, updating websites and listservs, social media assistance, planning and executing events, scheduling rooms, ordering equipment, processing payments, data entry, preparing reports, and similar duties. Often these roles are tasked with outreach to other GW stakeholders in order to assist in maintaining standard operational efficiencies. Typical duties often are administrative in nature including tasks that are routine and under the general supervision of more senior personnel within the department, or program.

Specific Responsibilities:Program Coordination:

• Supports the administration of CPS Programs including (but not limited to) various residency programs, and in-person programs at GW Arlington Center.
• Special event and site visit coordination and execution: location reservation, invitation, registration, catering, speaker and guest support, run of show, etc.
• Collaborates with recruitment and admission teams to support potential applicants.
• Assists with tracking program spending, payment processing, and budget oversight.
• Creates program materials for faculty and students such as informational material, event flyers, social media posts, etc.
• Post-program evaluation and assessment.
• Communicates effectively with a diverse population at all levels from students to deans.
• Collaborates with University offices and external partners.

Administrative Support:

• Provides front desk administration assistance and customer service.
• Creates and maintains an organized and welcoming environment for all Arlington Education Center visitors.
• Builds relationships within the immediate team, across University offices, and external vendors.
• Assists with classroom and meeting space requests and coordination.
• Trains and assists part-time and student workers.

Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. May be cross-trained with colleagues to provide back-up support.

This position is in person, on-site in Arlington, VA with occasional meetings or assignments in Washington, DC and Alexandria, VA.

Minimum Qualifications:

Qualified candidates will hold a high school diploma/GED plus 3 years of relevant professional experience, or, a Bachelor’s degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:

Preferred Qualifications:

• Prefer bachelor’s degree and 1 year of experience in higher education administration.
• Excellent written and oral communication skills.
• Customer service-oriented person who enjoys collaborating in a diverse work environment with staff, faculty and students.
• Excellent attention to detail.
• Good computer skills. Experience with Microsoft Word, Excel, Gmail, Google Workspace, Google calendars, and Canva preferred.
• Comfortable learning new software and apps for general business operations.
• Able to maintain a positive and constructive demeanor treating staff, students, faculty, and visitors with professionalism, courtesy and respect.

Hiring Range

$21.27 - $27.63

GW Staff Approach to Pay

Healthcare Benefits

GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit

II. JOB DETAILS

Campus Location:

Arlington, Virginia

College/School/Department:

College of Professional Studies (CPS)

Family

Academic Affairs

Sub-Family

Program Administration

Stream

Service and Support

Level

Level 3

Full-Time/Part-Time:

Full-Time

Hours Per Week:

40

Work Schedule:

Mon-Fri 8:30am-5:15pm. May be occasional special events in evenings. Schedule can be coordinated with the supervisor.

Will this job require the employee to work on site?

Yes

Employee Onsite Status

On-campus (in person)

Telework:

No

Required Background Check:

Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search

Special Instructions to Applicants:

Employer will not sponsor for employment Visa status

Internal Applicants Only?

No

Posting Number:

S013447

Job Open Date:

11/26/2024

Job Close Date:

If temporary, grant funded or limited term appointment, position funded until:

Background Screening

Successful Completion of a Background Screening will be required as a condition of hire.

EEO Statement:

The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.