Program Assistant - Hope for Youth

Job Overview: Youth ACT Team Program Assistant at Hope For Youth

About Hope For Youth: Hope For Youth is a nonprofit organization dedicated to providing positive support that drives positive outcomes for children, adolescents, and families of Long Island. With over 50 years of service, Hope For Youth aims to make a significant impact in the community.

Job Description: The Youth ACT Team Program Assistant plays a vital role in supporting the organization's mission by performing a variety of administrative and support tasks. This position is ideal for someone who wants to make a meaningful contribution to their community and is ready, willing, and able to assist in various capacities.

Key Responsibilities:

1. Policy and Procedure Compliance:

   • Function within the guidelines outlined in the employee manual and program manual.
   • Adhere to state regulations and applicable code of conduct.

2. Interdisciplinary Team Support:

   • Work collaboratively within an interdisciplinary team to support clients' overall functioning and help achieve desired outcomes.

3. Liaison Duties:

   • Communicate and coordinate with DSS, schools, and other child and youth collateral contacts.

4. Training and Development:

   • Attend assigned trainings and professional development sessions.
   • Participate in daily team meetings.

5. Administrative Tasks:

   • Perform reception/secretarial activities, including handling phones, messages, scheduling appointments, filing, office organization, and maintaining supplies.
   • Complete and enter client tracking reports and logs into databases.
   • Verify accuracy of patient insurance and demographic information.
   • Assist with health insurance contracting, credentialing, authorizations, verifications, and general inquiries.
   • Perform other necessary tasks to meet the needs and requirements of clients, the program, Hope For Youth, oversight agencies, and other regulatory obligations.

Time Allocation:

• General Secretarial Duties and Scheduling Appointments: 55%
• Typing and Preparing Reports: 30%
• Maintaining Various Databases: 10%
• Staff Meetings/Supervision/Training: 5%

Minimum Qualifications:

• High School Diploma or GED.
• One year of experience in general office work, such as secretarial or receptionist duties.
• Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• EHR experience is preferred but not required.

Physical Requirements:

• Ability to read and write reports and log entries.
• Capability to perform tasks involving prolonged periods of walking, standing, and sitting.
• Ability to bend, stoop, kneel, squat, climb stairs, and reach overhead.
• Ability to perform repetitive wrist and finger movements.
• Must have the ability to drive own vehicle as needed.

Why This Role: This position offers a unique opportunity to make a significant impact in the community by supporting the well-being of children, adolescents, and families. If you are passionate about helping others and have the required skills and qualifications, this role could be an excellent fit for you.

To be eligible for the position, candidates must meet the following minimum qualifications and be able to maintain them throughout their employment:

1. Education:

   • Possess a High School Diploma or GED.

2. Experience:

   • Have at least one year of experience in general office work, such as secretarial or receptionist duties.

3. Technical Skills:

   • Be proficient in using computers, including the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
   • While not required, experience with Electronic Health Records (EHR) is preferred.

4. Physical Requirements:

   • Ability to read and write reports and log entries.
   • Ability to perform tasks that involve prolonged periods of walking, standing, and sitting.
   • Capability to bend, stoop, kneel, squat, climb stairs, and reach overhead.
   • Ability to perform repetitive wrist and finger movements.
   • Must have the ability to drive own vehicle as needed.

Application Instructions:

To apply for the Youth ACT Team Program Assistant position at Hope For Youth, please submit the following documents:

1. Resume
2. Cover Letter
3. Salary Requirements

Only candidates selected for an interview will be contacted.

Background Screening:

All positions are subject to background screening as required by law or contract. This may include, but is not limited to:

• Staff Exclusion List (SEL)
• State Central Child Abuse Registry (SCR)
• DMV record review
• Criminal records screening
• Reference checks
• Physical exam (for some roles)

Equal Opportunity Employment:

Hope For Youth is an Equal Opportunity Employer.

Benefits of Working for Hope For Youth:

• Meaningful Work: Make a difference in the lives of children and families of Long Island.
• Supportive Environment: Work with like-minded, mission-driven co-workers.
• Diverse Culture: Promote recognition and belonging.
• Advancement Opportunities: Access to leadership roles and supplemental pay.
• Free Training: Access to training programs, tuition credits, scholarships, and tuition assistance.
• Student Loan Forgiveness: Work hours may be eligible for state and federal student loan forgiveness programs.
• Special Events: Participate in recognition awards and special events.
• Volunteer/Internship Opportunities: Available within the organization.
• Extra Money and leadership opportunities also available for those who qualify.
• Comprehensive Benefits: Benefit eligibility starts on the first of the month following the first 30 days of employment.
  • 90% employer-paid medical premiums.
  • Generous paid time off.
  • Agency-funded pension plan.
  • Pre-tax savings plans: 403(b), 529, FSA, and HSA accounts.
  • Agency-paid life insurance and disability, with long-term disability for some positions.

Salary Information:

The salary range and/or hourly rate range for this position represents a good faith determination of potential compensation. The final offer may be influenced by various factors, including:

• Years of relevant experience
• Education
• Licensing and certifications
• Other credentials
• Negotiated contracts
• Budget considerations
• Internal equity

For more information about Hope For Youth, visit www.hfyny.org.