Program Analyst - Remote - H2 Performance Consulting

H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor’s - E-Verify.

H2 Performance Consulting (H2) is seeking a Program Analyst to work with a team of practitioners on the Navy’s Pay Operations project to support the Navy’s transition to a new PeopleSoft Global Payroll System and Pay Organization implementation. This includes traditional implementation activities such as testing, training, communication, assessment, business process reengineering, advisory and operations.

The Program Analyst responsibilities will include:

• ​Work under general supervision of the workstream lead following direction and guidance for executing advisory and operations activities.
• Perform operational research and synthesize information related to pay and payroll operations, organizational practices, policies, compliance, etc.
• Review Navy Personnel and Pay requirements, processes, and policies to develop supporting test scenarios and test cases that will validate the output amount, eligibility, workflows, and internal controls.
• Execute Navy Personnel and Pay test cases, coordinate with workstream leads to synthesize and report test progress, blockers, risks, and issues.
• Draft documents to include status reports, summary presentations, agendas, invites, e-mails, and other communication documents.
• Conduct data calls to include plan, coordinate, distribute, manage inputs, consolidate and document summary findings for various information and/or data requests.
• Develop and/or update business process narratives, process workflows and SOPs using reference materials as well as manage all review cycles.
• Support issue/problem management including daily identification, tracking, root cause analysis, and updating status of resolution in the appropriate tracker.
• Support action item management including daily identification, tracking, follow-up with workstreams as needed.
• Reference applicable government policies, guidance, and processes to effectively track/manage assigned tasks. 
• Use excel to perform basic functions (e.g., data entry, formatting, sorting, formulas, pivot tables, etc.) for various documents.
• Use PowerPoint to develop various presentations to include content elicitation, creation and synthetization based on target audience, graphs, charts, tables, etc.
• Use SharePoint, MS Teams, excel and other tools/applications to workshare, store information complying with document/folder version control requirements.  
• Use available tools to conduct qualitative and quantitative data analysis and summarize findings.
• Conduct meeting facilitation, interviews and focus groups including logistics, agendas, notes, monitoring chat box, screen share, reviewing materials, etc. using MS Teams or Zoom.
• Work autonomously and/or interact with clients and workstreams to identify, document, track, monitor and support resolution of various project issues and risks.
• Lead planning and execution of ad hoc special projects and/or tasks to include coordinating inputs from various workstream and client partners.

Qualifications and Education Requirements:

• Clearance: Minimum SECRET clearance
• Education:  Bachelor’ degree in mathematics, statistics, business, law, engineering, social sciences, physical/applied sciences or management discipline such as business administration, accounting, finance, economics or management information technology. 
• Certification(s):  None
• Experience:

o  Level I:  Must have at least 10 years experience in testing, training, communication, assessment, business process reengineering, advisory and operations preferred.

o  Level II:  Must have at least 7 years experience in testing, training, communication, assessment, business process reengineering, advisory and operations preferred.

Desired Skills:

• Ability to work independently and flexibility working within a dynamic-integrated team environment (e.g., clients and project team members) on Eastern Standard Time Zone.
• Ability to manage competing priorities and deadlines in a dynamic environment and be open to shift in tasks daily to meet client demand.
• Comfort learning and working in applications/tools including Microsoft Office (Excel/PowerPoint/Visio/Word/ Teams/OneNote/SharePoint), Zoom, etc.
• Strong writing and communication skills which will be used to create documents, facilitate meetings, and brief information to the project team.
• Ability to prioritize and manage own workload and consistently meet all deadlines timely.
• Ability to quality control own work consistently and attention to detail to deliver quality work products and services. 
• Ability to work autonomously and interact with clients to identify, document, track, monitor, resolve project issues, escalations, trends, risks, mitigations, etc.
• Ability to independently with limited guidance to draft, update and proof documents and templates (spreadsheets, process maps, presentations, standard operation procedures).
• Ability to update, store and maintain documents with appropriate version control standards on the SharePoint, MS Teams workshare site, etc.

Qualified candidates may submit their resume to the career section of our company website at http://www.h2pc.com.   All resumes will be reviewed within 5 business days and those candidates we wish to further in the application process will be contacted via email/phone to schedule initial phone screens.