Program Analyst at Department of the Treasury
Baltimore, MD 21201
About the Job
DutiesWHAT IS THE TAS - TAXPAYER ADVOCATE SERVICEDIVISION?
A description of the business units can be found at:
Vacancies will be filled in the following specialty areas: Taxpayer Advocate Service (TAS), Executive Director Case Advocacy (EDCA) Intake & Technical Support (ITS), Quality Review Program (QRP)
The following are the duties of this position at the full working level.
Represents the Taxpayer Advocate Service program for which they are responsible in the performance of a variety of top liaison assignments and contacts with representatives of other Government agencies and Internal Revenue Service (IRS) officials and industry associations. Serves as a liaison with Area Advocate staffs, operating divisions, and the Service's industry specialists. Ensures understanding and consideration of the Taxpayer Advocate policies and views.Actively assists in the implementation of the Taxpayer Advocate's administrative management and technical decisions, and ensures accomplishment of the desired results. Advises on and oversees the general management of operations, including utilization of resources. Provides technical advice on the overall management of programs under the purview of the Taxpayer Advocate program for which they are assigned. Analyzes proposals directed to their assigned program for approval, design or review, and develops recommendations for consideration and action as well as alternate proposals.Performs independently, or provides leadership to ad-hoc groups, in the conduct of special studies, investigations, or projects. May participate in Area or National Office or industry association task forces. These studies may require contacts with and preparation and issuance of reports to high level Service officials or industry representatives.Takes a leadership role in the development of program plans, design and issuance of directives and instructions and the development of recommendations to improve the effectiveness of the entire organization for which they serve. Formulates or influences agency policy relating to their assigned organization. Negotiates on policy matters involving organization or operational areas.Collects, analyzes and consolidates data and status reports to determine impact on resources, effectiveness, and compliance with established goals and objectives. Manages the full range of technical, operational, and administrative issues that exist within the operation. This includes supervising, guiding, coordinating, planning, developing, and implementing effective resolutions and/or corrective measures.Requirements Conditions of EmploymentSTANDARD POSITION DESCRIPTIONS (SPD):
PD92536
Visit the IRS SPD Library to access the position descriptions.A 1-year probationary period is required (unless already completed).Obtain and use a Government-issued charge card for business-related travel. QualificationsFederal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement: SPECIALIZED EXPERIENCE:GS-14 LEVEL: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service. Specialized experience for this position includes: Experience leading major project assignments that required a wide range of analytical and evaluative methods and techniques, both qualitative and quantitative, sufficient to accomplish complex projects or studies broad in scope and magnitude; Experience with management principles and processes to perform project management duties to effectively coordinate and integrate project objectives and recommendations with key line and/or staff functions of the Service; Experience with written communication to prepare comprehensive written reports and document findings, conclusions and recommendations. Experience leading and conducting data analysis involving complex datasets or multiple datasets; Experience applying IRS functions, programs, policies, regulations, procedures, and operations to conduct reviews. ANDMEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks.ANDTIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".
For more information on qualifications please refer toOPM's Qualifications Standards.Education
A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
Additional informationWe may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.This is a non-bargaining unit position.Tour of Duty: Monday - Friday, Day Shift - Start and stop times between 6:00 a.m. and 6:00 p.m.Alternative work schedule, staggered work hours or telework may be available.In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.Telework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.The employment of any candidate selected for this position, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns. This audit may include up to 2 years of returns. Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination. Applicants who disqualify themselves will not be evaluated further.Rating: Your application will be evaluated in accordance with the Service's Merit Promotion Plan. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):Decision MakingProblem SolvingProject ManagementTechnical ExpertiseWriting
Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, and training. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. IRS employees may obtain their most recent awards listing at . Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.Referral: A category-like rating (Quality Group) will be used to rate, rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories, Superior/Best Qualified, Highly Qualified and Qualified.
If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group order. We will not reimburse costs related to the interview such as travel to and from the interview site.
If you are a displaced or surplus Federal employee eligible for Career Transition Assistance Plan (CTAP), you must receive a score of Highly Qualified or better to be rated as well qualified to receive special selection priority.
A description of the business units can be found at:
Vacancies will be filled in the following specialty areas: Taxpayer Advocate Service (TAS), Executive Director Case Advocacy (EDCA) Intake & Technical Support (ITS), Quality Review Program (QRP)
The following are the duties of this position at the full working level.
Represents the Taxpayer Advocate Service program for which they are responsible in the performance of a variety of top liaison assignments and contacts with representatives of other Government agencies and Internal Revenue Service (IRS) officials and industry associations. Serves as a liaison with Area Advocate staffs, operating divisions, and the Service's industry specialists. Ensures understanding and consideration of the Taxpayer Advocate policies and views.Actively assists in the implementation of the Taxpayer Advocate's administrative management and technical decisions, and ensures accomplishment of the desired results. Advises on and oversees the general management of operations, including utilization of resources. Provides technical advice on the overall management of programs under the purview of the Taxpayer Advocate program for which they are assigned. Analyzes proposals directed to their assigned program for approval, design or review, and develops recommendations for consideration and action as well as alternate proposals.Performs independently, or provides leadership to ad-hoc groups, in the conduct of special studies, investigations, or projects. May participate in Area or National Office or industry association task forces. These studies may require contacts with and preparation and issuance of reports to high level Service officials or industry representatives.Takes a leadership role in the development of program plans, design and issuance of directives and instructions and the development of recommendations to improve the effectiveness of the entire organization for which they serve. Formulates or influences agency policy relating to their assigned organization. Negotiates on policy matters involving organization or operational areas.Collects, analyzes and consolidates data and status reports to determine impact on resources, effectiveness, and compliance with established goals and objectives. Manages the full range of technical, operational, and administrative issues that exist within the operation. This includes supervising, guiding, coordinating, planning, developing, and implementing effective resolutions and/or corrective measures.Requirements Conditions of EmploymentSTANDARD POSITION DESCRIPTIONS (SPD):
PD92536
Visit the IRS SPD Library to access the position descriptions.A 1-year probationary period is required (unless already completed).Obtain and use a Government-issued charge card for business-related travel. QualificationsFederal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement: SPECIALIZED EXPERIENCE:GS-14 LEVEL: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service. Specialized experience for this position includes: Experience leading major project assignments that required a wide range of analytical and evaluative methods and techniques, both qualitative and quantitative, sufficient to accomplish complex projects or studies broad in scope and magnitude; Experience with management principles and processes to perform project management duties to effectively coordinate and integrate project objectives and recommendations with key line and/or staff functions of the Service; Experience with written communication to prepare comprehensive written reports and document findings, conclusions and recommendations. Experience leading and conducting data analysis involving complex datasets or multiple datasets; Experience applying IRS functions, programs, policies, regulations, procedures, and operations to conduct reviews. ANDMEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks.ANDTIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".
For more information on qualifications please refer toOPM's Qualifications Standards.Education
A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
Additional informationWe may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.This is a non-bargaining unit position.Tour of Duty: Monday - Friday, Day Shift - Start and stop times between 6:00 a.m. and 6:00 p.m.Alternative work schedule, staggered work hours or telework may be available.In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.Telework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.The employment of any candidate selected for this position, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns. This audit may include up to 2 years of returns. Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination. Applicants who disqualify themselves will not be evaluated further.Rating: Your application will be evaluated in accordance with the Service's Merit Promotion Plan. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):Decision MakingProblem SolvingProject ManagementTechnical ExpertiseWriting
Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, and training. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. IRS employees may obtain their most recent awards listing at . Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.Referral: A category-like rating (Quality Group) will be used to rate, rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories, Superior/Best Qualified, Highly Qualified and Qualified.
If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group order. We will not reimburse costs related to the interview such as travel to and from the interview site.
If you are a displaced or surplus Federal employee eligible for Career Transition Assistance Plan (CTAP), you must receive a score of Highly Qualified or better to be rated as well qualified to receive special selection priority.