Program Administrator, Pipeline Safety Management and Quality Assurance (Hybrid) - Eversource Energy
Westborough, MA
About the Job
Role and Scope of Position:
Provide support to the Manager, Pipeline Safety Management & Quality Assurance in the execution of the Pipeline Safety Management and Quality Assurance Program within the Gas Business Unit. This position works with project team members, subject matter experts, and other Eversource departments to monitor and implement plans to ensure successful Pipeline Safety Management & Quality Assurance Programs. This position is a direct report to the Manager, Pipeline Safety Management & Quality Assurance
This is a hybrid position. The first three months are full-time in the office.
Essential Functions:
+ Works with Company subject matter experts, e.g., Quality Control, Safety, Construction, Training, Engineering and/or others as needed, to continually identify process improvements to assist the Gas Business in moving toward a zero-incident culture.
+ Maintains knowledge of industry best practices, trends, industry-related regulatory and legislative changes impacting Compliance and Risk Management and recommends changes within the organization.
+ Participates on committees or in meetings focused on Pipeline Safety Management and Quality Assurance, both internally and externally, such as for the Northeast Gas Association and the American Gas Association specific to pipeline safety management systems.
Pipeline Safety Management Program
+ Supports management in the development, andimplementation of the Pipeline Safety Management System (API RP 1173) through the Gas Business and related cross-company functions.
+ Compiles gap analysis for PSMS (Pipeline Safety Management System) and compares performance for each program.
+ Organizes and monitors scorecards based on gap analysis comparisons.
+ Documents trends and makes recommendations to management regarding opportunities for improvements within each program.
+ Assists management with risk management assessment to identify short term, long term and “not at this time” improvement opportunities.
+ Supports management with communication and efforts to operationalize PSMS at all functional levels of the Gas Business.
+ Provides continuous improvement evaluations of the PSMS through use of Plan, Do, Check, Act methodology.
Quality Assurance
+ Provides annual risk-based assurance program (audits, inspections, analysis) aimed at ensuring key compliance programs and risk mitigation efforts are performing adequately in gas business.
+ Serves as liaison with Quality Control team.
+ Tracks mitigation or corrective plans and actions.
+ Performs analysis and tracking to identify trends and issues.
+ Supports management with the plan of action to perform internal O&M Audits.
+ Tracks action items recommendations resulting from assessments.
+ Provides support in scheduling of gap analysis, audits, third party reviews and other means/ methods of QA related to programs/activities impacting pipeline safety.
Technical Knowledge/Skill/Education/Licenses/Certifications:
_Technical Knowledge/Skill:_
+ Ability to provide insight and perform detail-based analysis.
+ Good written and verbal communication skills.
+ Ability to communicate and interact effectively with employees, contractors, customers, municipal officials, business organizations, environmental groups, and community-based organizations.
+ Understanding of Federal and state (CT and MA) compliance requirements.
+ Ability to gain trust quickly and to maintain confidentiality and credibility with clients and partners at all levels within the organization.
+ Must be capable of analyzing technical data/records.
+ Demonstrated strong analytical and critical thinking skills.
+ Familiar with industry codes and standards or a technical background a plus.
_Education:_
+ ABachelor’s Degree required, preferably in Engineering, Business Management or Administration, Accounting/Finance, or related experience.
_Experience_ :
+ Three to Five years utility or related industry experience. Pipeline Safety Management Systems, Quality Assurance Project Management and/or Compliance and Risk Management experiencepreferred.
Compensation and Benefits:
+ Eversource offers a competitive total rewards program. The annual salary range for this position is $82690.00 to $91880.00, plus incentive. Salary is commensurate with your experience. Check out the career site for an overview of benefits.
_Licenses & Certifications:_ N/A
Leadership Behaviors/Competencies:
_Set and Communicate Direction and Priorities_
+ Know the business plan and how your role connects to it
+ Identify problems, issues; take responsibility for resolution
+ Set high standards for self; deliver quality performance
+ Raise ideas for improvement
+ Communicate, communicate, communicate
_Build Trusting Relationships_
+ Follow through on commitments made to manager, colleagues, and customers.
+ Address difficult or controversial issues and encourage others to do the same.
+ Have honest dialogue with others
_Manage and Develop People_
+ Set performance goals that align with department and company goals
+ Meet regularly with your supervisor/manager to discuss your performance
+ Seek opportunities to develop skills and gain knowledge through on the job opportunities, i.e. working on projects, attending meetings, etc.
_Foster Teamwork and Cross-functional Collaboration_
+ Work collaboratively within and across the organization to achieve “One Company” and other goals
+ Recognize and address cross functional implications of your work
_Create a Diverse, Inclusive Workforce_
+ Incorporate the diverse ideas and perspectives of team, colleagues, and customers in your work
_Lead Change_
+ Proactively seek out opportunities to improve business performance and customer service.
+ Respond positively to new demands or circumstances
+ Exhibit a “can-do” attitude to support changes in priorities and work processes
_Focus on the Customer_
+ Deliver superior service to our customers, both internal and external, in a reliable, attentive, courteous, quality, proactive and timely manner
Please submit a resume with your application.
#gasadj
Worker Type:
Regular
Number of Openings:
1
EEO Statement
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
Emergency Response:
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
Provide support to the Manager, Pipeline Safety Management & Quality Assurance in the execution of the Pipeline Safety Management and Quality Assurance Program within the Gas Business Unit. This position works with project team members, subject matter experts, and other Eversource departments to monitor and implement plans to ensure successful Pipeline Safety Management & Quality Assurance Programs. This position is a direct report to the Manager, Pipeline Safety Management & Quality Assurance
This is a hybrid position. The first three months are full-time in the office.
Essential Functions:
+ Works with Company subject matter experts, e.g., Quality Control, Safety, Construction, Training, Engineering and/or others as needed, to continually identify process improvements to assist the Gas Business in moving toward a zero-incident culture.
+ Maintains knowledge of industry best practices, trends, industry-related regulatory and legislative changes impacting Compliance and Risk Management and recommends changes within the organization.
+ Participates on committees or in meetings focused on Pipeline Safety Management and Quality Assurance, both internally and externally, such as for the Northeast Gas Association and the American Gas Association specific to pipeline safety management systems.
Pipeline Safety Management Program
+ Supports management in the development, andimplementation of the Pipeline Safety Management System (API RP 1173) through the Gas Business and related cross-company functions.
+ Compiles gap analysis for PSMS (Pipeline Safety Management System) and compares performance for each program.
+ Organizes and monitors scorecards based on gap analysis comparisons.
+ Documents trends and makes recommendations to management regarding opportunities for improvements within each program.
+ Assists management with risk management assessment to identify short term, long term and “not at this time” improvement opportunities.
+ Supports management with communication and efforts to operationalize PSMS at all functional levels of the Gas Business.
+ Provides continuous improvement evaluations of the PSMS through use of Plan, Do, Check, Act methodology.
Quality Assurance
+ Provides annual risk-based assurance program (audits, inspections, analysis) aimed at ensuring key compliance programs and risk mitigation efforts are performing adequately in gas business.
+ Serves as liaison with Quality Control team.
+ Tracks mitigation or corrective plans and actions.
+ Performs analysis and tracking to identify trends and issues.
+ Supports management with the plan of action to perform internal O&M Audits.
+ Tracks action items recommendations resulting from assessments.
+ Provides support in scheduling of gap analysis, audits, third party reviews and other means/ methods of QA related to programs/activities impacting pipeline safety.
Technical Knowledge/Skill/Education/Licenses/Certifications:
_Technical Knowledge/Skill:_
+ Ability to provide insight and perform detail-based analysis.
+ Good written and verbal communication skills.
+ Ability to communicate and interact effectively with employees, contractors, customers, municipal officials, business organizations, environmental groups, and community-based organizations.
+ Understanding of Federal and state (CT and MA) compliance requirements.
+ Ability to gain trust quickly and to maintain confidentiality and credibility with clients and partners at all levels within the organization.
+ Must be capable of analyzing technical data/records.
+ Demonstrated strong analytical and critical thinking skills.
+ Familiar with industry codes and standards or a technical background a plus.
_Education:_
+ ABachelor’s Degree required, preferably in Engineering, Business Management or Administration, Accounting/Finance, or related experience.
_Experience_ :
+ Three to Five years utility or related industry experience. Pipeline Safety Management Systems, Quality Assurance Project Management and/or Compliance and Risk Management experiencepreferred.
Compensation and Benefits:
+ Eversource offers a competitive total rewards program. The annual salary range for this position is $82690.00 to $91880.00, plus incentive. Salary is commensurate with your experience. Check out the career site for an overview of benefits.
_Licenses & Certifications:_ N/A
Leadership Behaviors/Competencies:
_Set and Communicate Direction and Priorities_
+ Know the business plan and how your role connects to it
+ Identify problems, issues; take responsibility for resolution
+ Set high standards for self; deliver quality performance
+ Raise ideas for improvement
+ Communicate, communicate, communicate
_Build Trusting Relationships_
+ Follow through on commitments made to manager, colleagues, and customers.
+ Address difficult or controversial issues and encourage others to do the same.
+ Have honest dialogue with others
_Manage and Develop People_
+ Set performance goals that align with department and company goals
+ Meet regularly with your supervisor/manager to discuss your performance
+ Seek opportunities to develop skills and gain knowledge through on the job opportunities, i.e. working on projects, attending meetings, etc.
_Foster Teamwork and Cross-functional Collaboration_
+ Work collaboratively within and across the organization to achieve “One Company” and other goals
+ Recognize and address cross functional implications of your work
_Create a Diverse, Inclusive Workforce_
+ Incorporate the diverse ideas and perspectives of team, colleagues, and customers in your work
_Lead Change_
+ Proactively seek out opportunities to improve business performance and customer service.
+ Respond positively to new demands or circumstances
+ Exhibit a “can-do” attitude to support changes in priorities and work processes
_Focus on the Customer_
+ Deliver superior service to our customers, both internal and external, in a reliable, attentive, courteous, quality, proactive and timely manner
Please submit a resume with your application.
#gasadj
Worker Type:
Regular
Number of Openings:
1
EEO Statement
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
Emergency Response:
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
Source : Eversource Energy