Program Administrative Assistant- Bilingual - Connection Mentor

Who We Are:

Connections only does one thing – mentoring. We do it really well. We recruit, screen, train, and support adult volunteers to become caring, compassionate, positive adults to young people. Mentee participation is voluntary and the only incentive is the opportunity to develop a supportive relationship with a caring adult. Mentors and mentees are matched based on mutual interests, complimentary strengths and needs, geography, and amount of time they want to commit to each other. Matches are supported by Connections staff to ensure safety and growth, in close partnership with the young person’s clinical treatment team, for a minimum of one year. Connections is unique in that we stick with our mentees regardless of whether they change living situations or transition completely out of the system.

Who You Are:

The mission of Connections is to work in partnership with young people, families, organizations, and volunteer to curate long-lasting, supportive mentoring relationships that improve self-worth for young people with past, current, or peripheral contact with the child welfare or juvenile justice systems in New York City or Westchester County.

The Administrative Assistant will be central to our mission of providing a positive and life-changing experience for our youth by supporting the entire team in administrative tasks.

What You'll Do:

• • Supports the mission, vision, and values of Connections by serving as a role model to children and colleagues
  • Supports and facilitates positive interaction with others by exhibiting:

  Individual maturity

  Respect for others

  A team-centered approach

  Maintenance of confidential information

  An appreciation of a multicultural workplace

  • Complies with all organizational policies and procedures as defined by the Employee Handbook.
  • Communicates appropriate information to colleagues and partners in a timely and effective manner.
  • Participates in appropriate professional development programs to attain and maintain competency.

   

  Position Specific Responsibilities:

  • Manages administrative tasks including
  • Scheduling
  • Fielding and directing calls and messages (including Facebook messages)
  • Maintaining database of contacts (Bloomerang)
  • Maintaining progress flow of mentors and mentees through the onboarding process (Asana)
  • Assist with outreach calls to organizational partners, volunteers, and other stakeholders.
  • Assist with processing and recording donations
  • Assists with in-person events and recruitment initiatives
  • Data collection and entry
  •  Including direct contact with mentors, mentees, and families to complete surveys, appointments, and forms

What You Bring:

• Position Qualifications:

  • High school diploma (or equivalency) and 2 years of relevant work experience
  • Bilingual Spanish/English required
  • Nonjudgmental approach to working with diverse groups of people
  • Ability to communicate competently and confidently with diverse groups of people
  • Strong writing, listening, communication, and interpersonal skills
  • Excellent planning, organizational, and time management skills
  • Detail-oriented
  • Positive, action-oriented attitude showing initiative and sound judgement
  • Microsoft Office Suite proficiency and CRM tools
  • Social Media proficiency
  • 10am-6pm, M-F. Availability and willingness to work occasional evening and weekend hours as programmatic needs arise (approximately 1-6 evening and/or weekend days per month).
  • Demonstrated ability to work independently and build relationships remotely.
  • Ability to travel to multiple locations in Westchester County and throughout New York City

   

  Supervision

  • Program Manager

  Training Requirements to Attain Position:

  • Organization-mandated trainings
  • Position qualifications above.

   

  Training Requirements to Maintain Position

  • Annual organization-mandated trainings.

   

  Physical and Sensory Requirements:

• Ability to respond to telephones and other auditory stimulation.
• Ability to evaluate/interpret information and make independent judgments/decisions.
• Ability to maintain a calm, therapeutic environment for children’s safety.
• Ability to communicate in English verbally and written.

What We Offer:

A Generous benefit package offered. 

Position Salary:

$24.73/ hour

Effective 09/17/2023 NYC passed a Pay Transparency Law which requires NYC based hiring to include a compensation range on each job posting. This compensation range is presented in good faith for candidates that are hired in these roles will be presented a salary within the range stated on the job posting. 

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