Professional_US - Customer Service Representative - US Customer Service Representative - US - eTeam Inc.
Alpharetta, GA 30009
About the Job
Job Description:
Respond promptly and professionally to incoming telephone calls, chats and tickets
Assist with order problems, exchanges, edits and tracking
Develop a knowledge of products, services etc and effectively convey this information to customers
Understand and resolve compliance issues in accordance with policies and procedures
Be an active team member and support overall teamwork and morale
Adhere to all established procedures, policies and safety rules
Maintain established performance levels
High School Diploma
Superb customer service skills and professionalism with a strong ability to diffuse customer concerns
Respond promptly and professionally to incoming telephone calls, chats and tickets
Assist with order problems, exchanges, edits and tracking
Develop a knowledge of products, services etc and effectively convey this information to customers
Understand and resolve compliance issues in accordance with policies and procedures
Be an active team member and support overall teamwork and morale
Adhere to all established procedures, policies and safety rules
Maintain established performance levels
High School Diploma
Superb customer service skills and professionalism with a strong ability to diffuse customer concerns
Source : eTeam Inc.