Professional Services Lead CUAS at iSphere Innovation Partners, LLC
Washington, DC
About the Job
Join Our Growing Team as a Professional Services Lead
iSphere, a leading IT consulting firm, is seeking a talented Professional Services Lead for a full-time opportunity to join our clients dynamic team near Washington, DC. In this critical role, you will ensure customer success by proactively engaging with clients, preventing issues, and overseeing resolutions.
We are looking for someone passionate about technology and customer satisfaction. You will serve as a trusted advisor to guide customers in getting the most value from our solutions. As the face of support, you will build strong relationships through excellent communication and technical expertise.
This opportunity offers:
• Visibility and impact through direct customer interactions
• Variety in responsibilities - from managing projects to providing training
• Career development through working with cutting-edge systems
• Ability to thrive in a fast-paced, collaborative environment
The ideal candidate has:
• Proven experience successfully managing post-sales support
• Excellent communication and interpersonal abilities
• Strong technical background in networking, telecom, hardware/software
• Project management and customer service orientation
• Willingness to travel to client sites (up to 50%)
At iSphere, we value our employees and provide competitive compensation along with opportunities to learn and grow. If you are results-driven with a passion for technology, we want you on our team!
iSphere, a leading IT consulting firm, is seeking a talented Professional Services Lead for a full-time opportunity to join our clients dynamic team near Washington, DC. In this critical role, you will ensure customer success by proactively engaging with clients, preventing issues, and overseeing resolutions.
We are looking for someone passionate about technology and customer satisfaction. You will serve as a trusted advisor to guide customers in getting the most value from our solutions. As the face of support, you will build strong relationships through excellent communication and technical expertise.
This opportunity offers:
• Visibility and impact through direct customer interactions
• Variety in responsibilities - from managing projects to providing training
• Career development through working with cutting-edge systems
• Ability to thrive in a fast-paced, collaborative environment
The ideal candidate has:
• Proven experience successfully managing post-sales support
• Excellent communication and interpersonal abilities
• Strong technical background in networking, telecom, hardware/software
• Project management and customer service orientation
• Willingness to travel to client sites (up to 50%)
At iSphere, we value our employees and provide competitive compensation along with opportunities to learn and grow. If you are results-driven with a passion for technology, we want you on our team!
Salary
135,000 - 150,000 /year