Production Supervisor

Dallas, TX, US, 75234

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.

With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.

Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. Greasing the wheels behind the scenes, our people in Operations are the backbone of our Company.

GENERAL FUNCTIONS

The Production Supervisor is responsible for the day-to-day activities to achieve the established metrics and standards for safety, quality, production, customer service, and people management. The Production Supervisor is responsible for developing high-performing teams, being a change agent and continuous improvement, driving results, inspecting what is expected, and building a best-in-class working environment. Leads production teams to achieve daily goals and objectives. The scope of the role may vary based on various factors (e.g., span of control, volume, number of leads, and equipment and tools).

MAJOR DUTIES AND RESPONSIBILITIES

• Enforces safety and compliance policies and procedures for a safe and compliant work environment.
• Reviews daily production and quality goals by leveraging reports, data, and discussions with others.
• Develops a daily plan to meet the metrics and key performance indicators.
• Allocates resources to meet production and quality goals, such as staffing assignments and schedules. This includes collaborating with other departments regarding staffing needs.
• Monitors daily production and quality progress by reviewing reports and data, observing the production floor, supervising employee performance, and inspecting production and quality progress.
• Adjusts production and quality plans, as needed (e.g., revising schedules, reallocating employees to different areas, etc.) to ensure labor efficiency and production and quality goals are met.
• Conducts the daily people management responsibilities including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Addresses complaints and resolves basic employee issues (e.g., teamwork, non-policy violations, payroll and benefits questions).
• Ensures employees are following standard operating procedures and policies (operational, attendance, conduct, etc.).
• Walks the floor to engage and check in with employees and observe production and quality progress.
• Communicates performance goals and expectations and continuously updates the production team on performance and policies/procedures.
• Builds and develops direct reports to ensure capabilities for executing operational strategies; this includes talent development practices (e.g., performance management and succession planning).
• Ensures that there is an adequate distribution of skills to ensure the production and quality goals are met, including training and developing employees.
• Fosters a positive work environment (e.g., teamwork, fairness, engagement) and ensures employees demonstrate the company’s values.

• Improves production and quality, such as performing root cause analysis and leading improvement projects.

• Partners with other Production Supervisors and departments (e.g., engineering and maintenance) to achieve the expected results and continuous improvements.

BASIC QUALIFICATIONS

• High School diploma/G.E.D.
• 3+ years of experience with leading others.
• Demonstration of leadership skills and abilities.
• Experience in a very high-volume environment with complex technical processes.
• Proven track record of individual accomplishment, contribution, and team-based success.

PREFERRED QUALIFICATIONS

• Bachelors degree in business or related field
• Lean Manufacturing or Six Sigma experience.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. 
 
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. 
  
We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.