Production Scheduling Coordinator - Campo Roofing

About Us:

Campopiano Roofing is a leading roofing company dedicated to delivering exceptional service and quality to our customers. We value hard work, integrity, and respect, forming the foundation of our strong organizational culture. Our mission is to provide the “Campo Experience,” where client satisfaction and project excellence are our top priorities.

Position Overview:
We are looking for a motivated and detail-oriented Production Coordinator to join our dynamic team. In this pivotal role, you will oversee production schedules, manage client communications, order materials, and maintain administrative tracking systems. Your contributions will directly impact our operational efficiency and customer satisfaction. If you have a passion for project management and thrive in a collaborative environment, we invite you to apply!

Key Responsibilities:

1. Schedule Management:
   • Update and monitor production and repair schedules using our project management software.
   • Coordinate with the sales team to transition booked projects into the production pipeline efficiently.
   • Ensure all necessary contract information is received from sales before accepting projects into production.
   • Populate the production calendar with project milestones and tasks, and ensure job packets are prepared for crews according to Standard Operating Procedures (SOPs).
2. Client Satisfaction:
   • Strive to maintain an average quality score of 9/10 by monitoring client requests and ensuring prompt, professional communication.
   • Document and coordinate Change Orders with sales and customers, ensuring all parties are informed and agreements are signed before work begins.
   • Foster positive relationships with project managers, subcontractors, and clients, addressing concerns collaboratively and effectively.
3. Material Ordering:
   • Follow SOPs to ensure timely ordering of materials, ideally within 48 hours of pre-construction meetings.
   • Track material delivery closely, ensuring items arrive on-site as scheduled and are pre-picked from the warehouse prior to project start.
   • Communicate consistently with suppliers regarding any delays or changes in material costs, and inform the Production Manager of any critical issues immediately.
4. Training & Professional Development:
   • Support a positive company culture by promoting accountability and adherence to company policies.
   • Assist in conducting team meetings to break down project goals and provide guidance to employees and subcontractors.
   • Engage in continuous professional development through Goal Setting and Review (GSR) meetings, industry training, and technical courses.
5. Administrative Tracking Systems:
   • Ensure all administrative tracking systems are 100% complete and up to date, including calendars for project details, training sessions, and onboarding/offboarding tasks.
   • Regularly update checklists, templates, and SOPs as required.

Qualifications:

• Proven experience in project coordination or a related field.
• Strong organizational, communication, and interpersonal skills.
• Ability to work collaboratively in a fast-paced environment.
• Familiarity with construction management software is a plus.
• Excellent problem-solving skills and attention to detail.

Education:                  BA/BS degree or equivalent work experience

Language Skills:                Must speak English fluently, Spanish is a plus.

Benefits:

• 2 weeks of vacation per year and paid holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
• Health care benefits after 90 days, including a 50% employer contribution to employee coverage.
• 401k and profit-sharing options available.

Work Hours:

• Minimum 40 hours per week, with flexible hours as necessary to meet job demands.

Expectations:

• Adhere to all safety protocols and company policies.
• Maintain professional attire consistent with our business casual environment.
• Attend all required staff meetings and training sessions.