Production Print Solutions Engineer at BlueCrest

BlueCrest is the innovative leader in postal and parcel automation solutions. With a focus on operational efficiency, customer experience, and technology integration, BlueCrest empowers businesses to achieve success through streamlined processes and meaningful connections from data through delivery.  BlueCrest is a global company with clients and team members located in 16 countries worldwide, including an expansive field service team comprised of nine-hundred specialized field service technicians.  BlueCrest’s manufacturing headquarters is based in Danbury, Connecticut. 

Our BlueCrest culture is reflected by our core behaviors: Innovation, Collaboration, Accountability, Resourcefulness and Enthusiasm (ICARE). It is with these behaviors in mind that we approach every customer, every idea, every product, and every employee, every day.  It is the essence of how we interact and work—it’s how things get done at BlueCrest.

Position Summary:

The Print Solutions Engineer is a highly knowledgeable product strategist who understands end to end print and workflow software in print & mail production environments and can develop BlueCrest print solution configurations that satisfy our clients’ requirements. The Print Solutions Engineer should be adept at collaborating with senior level company personnel as well as with our client IT experts.

Core Responsibilities:

• As a skilled communicator, the Print Solutions Analyst is able to effectively collaborate with clients to better understand their organization's strategic vision and objectives.
• The Print Solutions Analyst possesses the necessary skills to design, price and scope projects, and be equally adept at demonstrating how their recommendations will help our clients attain their strategic vision.
• The Print Solutions Analyst will work with 3rd party partners to develop overall solutions that meet our client’s requirements.
• The Print Solutions Analyst will work with various technical disciplines and cross-functional groups in a fast-paced environment that requires exceptional technical, written, verbal, and presentation skills.
• Install and operator training.

Key Relationships:

The role will report to the Manager of Print Solutions Engineers and collaborate with various individuals and teams including, but not limited to:

• Vice President, Global Production Print
• Director, Production Print Product Management
• Solutions Architects
• Solutions Engineers
• Sales
• Service
• Software Solutions
• Purchasing
• Order Fulfillment
• Project Management
• Product Management
• Marketing
• 3rd Party Vendor Partners

Minimum:

• Previous experience working within a technical pre-sales position. A minimum of 5 years' related experience
• Proven business analysis skills, communication skills, executive skills, technical skills, and a deep understanding of industry trends is required.
• Knowledge and experience with HP, Xerox, Ricoh, Canon and/or Kodak Production Class Inkjet Printing Systems, both cut sheet and continuous.
• Knowledge and experience with Pitney Bowes/BlueCrest P/I Output Manager, Output Enhancement, Solimar, Ricoh process director or others similar solutions.
• Experience with pre and post finishing solutions and available Partner/Suppliers.
• Experience designing & scoping comprehensive projects, including but not limited to independently pricing software components as well determining the number of labor hours required to complete complex project.
• A good understating of IT networking, servers, and VM dependencies and requirements

Preferred:

• Previous experience working for a competitor in a similar position would be a strong advantage.
• Ability to install products in hardware, VM, Cloud environment for the purpose of conducting technical demo
• Experience in Transactional market segments
• Color Management experience
• Cloud SaaS offering a plus
• Some scripting is a plus