Production Manager, Amazon Publishing Global - Amazon

Description Amazon Publishing is looking for a results-oriented Production Manager to support the creation of its physical and e-books in a fast-paced environment. The successful candidate will be well-organized and metrics-driven, with a strong bias for action and ability to independently drive end-to-end book creation processes while maintaining high standards and a strong author and customer focus. This position works closely with editorial, design, marketing, publicity, and operations as well as with external vendors to ensure our books reach market on schedule and at the highest quality levels. Key job responsibilities · Supporting and tracking day-to-day production workflows, ensuring processes are documented, efficient, streamlined, and that books are produced at the highest quality · Establishing priorities, identifying and communicating risks and mitigation plans in collaboration with stakeholders; developing and maintaining production milestones and completion dates · Managing production schedules and files: supervise production progress and review files for quality issues to ensure deadlines are met throughout all phases of book production · Maintaining vendor relationships: manage communication, oversee and review quality of work, and facilitate issue resolution · Ingesting and archiving files using internal systems · Championing new technologies, collaborations, and improved processes to define, leverage and implement best content production and delivery practices including continuous improvements in quality, cost reduction, production time, and pipeline capacity · Using operational metrics to drive process improvement and efficiencies with a focus on creating scalable systems The successful candidate must have the ability to manage multiple projects in a deadline-driven environment while maintaining high standards of quality and a strong author and customer focus. We are open to hiring candidates to work out of one of the following locations: Grand Haven, MI, USA | New York, NY, USA | Seattle, WA, USA Basic Qualifications - 2+ years of program or project management experience - Bachelor's degree or equivalent - Two or more years of relevant experience in book publishing operations with a focus on process development and quality assurance - Experience copy editing and proofreading with an ability to make judgement calls that balance house style (Chicago Manual of Style) with creative intent Preferred Qualifications - Experience managing multiple large volume, highly visible projects simultaneously, under very tight deadlines - Process improvement experience such as Lean, Six Sigma, Kaizen, and/or Operational Excellence - Proven track record of taking ownership and driving results by influencing and negotiating - Familiarity with print and digital book production processes and technology - Exceptional written and verbal communication skills - Strong analytical abilities, including intermediate experience working with MS Office, especially Excel and Word - Demonstrated ability to use strong business judgment Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $47,500/year in our lowest geographic market up to $107,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.