Production Coordinator - CFI Marketing

With 40+ years in business, CFI Marketing is the leading marketing agency targeting the foodservice equipment and supplies industry. We are looking for a Production Coordinator/Floor Leader to join our high-growth team!

Key Responsibilities

Project Tracking & Reporting

• Monitor progress across all projects and provide regular updates on any jobs at risk.

• Track milestones and send out alerts if deadlines are at risk of being missed.

• Ensure accurate tracking of billable hours to maintain budget integrity.

Resource & Team Coordination

• Pull together cross-functional teams (creative, production, digital, sales) to get projects completed on time.

• Schedule and facilitate job kick-off calls to transition projects smoothly from sales to production.

• Manage contract employees when extra labor is required.

Scheduling & Timeline Management

• Work with Account Managers and production teams to create aggressive project schedules aligned with client needs and agency capacity.

• Adjust schedules as priorities shift, reallocating resources to high-priority tasks.

• Communicate timeline changes promptly to all stakeholders to maintain transparency.

Process Improvement & Implementation

• Identify and implement process changes that improve workflow and efficiency.

• Provide training and support where staff need additional resources or development opportunities.

• Maintain consistent documentation of processes, ensuring ease of onboarding and clarity for all team members.

• Create and execute a systematic approach to forecast jobs and projects

Accountability & Communication

• Hold Account Managers accountable for running effective, productive teams.

• Ensure Account Managers consistently communicate with clients, including post-project, to build repeat business and stronger relationships.

• Foster a culture of open communication, regularly addressing bottlenecks or project risks.

Performance Metrics & Analysis

• Track and analyze project metrics, comparing actual vs. estimated task durations.

• Monitor budget vs. actual spending in real-time to keep costs on track.

• Provide throughput reporting on the volume and efficiency of projects completed each month or quarter.

Qualifications

• Bachelor’s Degree or equivalent experience (project management, operations, etc)

• Excellent analytical skills and experience working with KPIs and operational metrics

• Strong leadership and team-building abilities with a proven track record of success

• Effective communication and interpersonal skills for cross-functional collaboration

• Strong organizational skills, ability to prioritize and multi-task effectively

• Ability to problem solve independently and within a team environment

• Project management experience with proficiency in PM software (Asana, Trello, Monday, etc)

• Print production experience a plus

• Teamwork software experience a plus