Production Control Technician - EagleView

EagleView® is a leading provider of aerial imagery, property insights and software that transforms the way people work. EagleView holds more than 300 patents and owns a large geospatial data and imagery library encompassing 94 percent of the US population. EagleView provides the most accurate data, enabling customers in the government, construction, solar and insurance industries to make timely, informed and better decisions.

EagleView is currently recruiting for a Production Control Technician. 

The Production Control Technician is responsible for assuring the accurate and timely processing of all measurement orders to meet our customers’ expectations and assigned SLAs. In addition, the Production Control Technician is expected to learn and be adequate with the major functions in the Production department. The position included these separate roles: Order Processing, File Traffic, Quality Control, and Chats.

• Order Processing
  • Keeping track of, and monitoring all active orders in the system
  • Accurate processing of all product types
  • Able to verify addresses to fluctuating standards
  • Maintain a low error rate
  • Exception handling
• New Product Workflow
  
  • Manage workflow of new report products until automation can be implemented
  • Learn new report products
  • Demonstrate knowledge and ability to produce all products
    
    
• Traffic Coordination
  • Controlling the flow of orders from step to step of production
  • Adjusting priorities for our overseas operations
  • Using tracking systems and data manipulating software (such as Excel) to manage order volumes
  • Knowledgeable and capable of fixing internal department software (aka scripts)
    
    
• Internal Coordination
  • Communicate internally via slack/zoom/skype/outlook
  • Answer internal questions about products and processes
  • Create/distribute documents internally
  • Using tracking and data manipulating software (such as Excel) to manage order volumes
  • Interfacing with other departments in person and through Slack/Skype messaging and email
  • Expected to learn and become proficient in any new programs, tools or products developed by and for the organization
  • Stay up to date on all process requirements for all products

• Capacity to thrive in a dynamic and rapidly changing workplace
• Experienced with Windows machines and Microsoft Office applications
• Detail-oriented and data-driven with strong critical thinking skills
• Highly self-motivated achiever
• Effective communicator, both written and verbal
• Proven multitasker, adept at meeting deadlines
• Collaborative team player, goal-oriented

Preferred Experience:
• Experience in tracking and data manipulating software

The compensation offered to the successful candidate will be based on a variety of factors, including but not limited to, the candidate’s work experience, education and licenses, work-related training, key skills, the core duties of the role and its associated responsibilities, additional benefits offered, and the location where the work will be performed. All Fulltime (30+ hours) employees are eligible for PTO, Sick and Parental Leave; Medical, Dental, and Vision Insurance; 401(k) Plan;Health Savings Account and Health Reimbursement Accounts; Life Insurance; Employee Assistance Program. This is a full-time Remote position with a base compensation of $18.72 per hour.

EagleView® and its subsidiaries are committed to leveraging the talent of a diverse workforce to create opportunities for our business and our people. EEO/AA Minority/Female/Disability/Veteran.

Eagleview is an Equal Opportunity, Affirmative Action and E-Verify Employer, committed to a diverse workforce.