Product Tech Support Associate - Cognizant Technology Solutions

About Us:

Cognizant (Nasdaq: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. We help our clients modernize technology, reimagine processes and transform experiences, so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

When you join Cognizant’s TriZetto Product House you not only touch the future, but you shape the next generation of healthcare. Come be part of a culture that Innovates through hackathons, celebrates through numerous rewards and recognition programs, and recreates through various flexible workforce benefits supporting a healthy work/life balance. Apply today and begin building a meaningful career that matters.

About the Role:

The successful candidate will be able to author business requirements for functionality to be delivered as part of the TriZetto product portfolio. Also, collaborating with other partners to build the high-level designs and the detailed functional design artifacts that will be used to develop TriZetto products and solutions. Furthermore, serving as a domain expert in all areas of the software development life cycle (i.e., software engineering, quality assurance, and technical communications), assists customer support, sales, and consulting/implementation services.

Job Title: Product Tech Support Associate

Location: Mesa, AZ – Hybrid (3 days’ onsite and 2 days’ work from home)

Job ID: 00058277631

Role: Individual Contributor Internal Facing Role

Essential Functions:

• Develop and maintain .NET 8 MVC Web API and Angular 15 application.
• Collaborate with team members to design, develop, and implement software solutions.
• Write clean, scalable, and maintainable code adhering to coding standards and best practices.
• Participating in internal and sprint meetings to clarify requirements, formulate design approaches and confirm they meet the business needs.
• Assist in troubleshooting, debugging, and resolving support requests in production environments.
• Stay updated with emerging technologies and suggest improvements to enhance system performance and user experience.
• Participate in development prototypes.

Qualifications:

Education: Bachelor’s degree in Computer Science. An equivalent combination of education and work experience may be taken into consideration in lieu of a degree.

Required Experience:

Minimum of four years' related experience in a software development environment.

• Strong Proficiency in C# .Net Core MVC Web API.
• Proficient in using Microsoft Visual Studio, VS Code,POSTMAN, Azure Repo with GIT and NuGet and related tools.
• Strong Proficiency in writing stored procedures and functions using relational database Azure SQL.
• Experience in designing ,documenting,developing and integrating REST API in Angular application
• Experience in developing background services in C# / WebJobs.
• Experience with Agile development Methodologies.

Desired Experience:

• Healthcare (Health Plan) industry experience preferred.

Behavioral Competencies:

• Strong written and verbal communication skills with the ability to communicate with all levels of management.
• Strong presentation skills with the ability to present to all levels of management.

Technical Competencies:

• Self-starting,quick learning and teamwork skills.
• Excellent analytical and problem solving skills.

Salary and Other Compensation:

The annual salary for this position depends on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Our strength is built on our ability to work together. Our diverse set of backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.

If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!

Apply Now!

www.cognizant.com

NASDAQ: CTSH

#LI-VN1

#ind123

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Mar 14 2024

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.