Product Support Manager – Application - Titan Machinery

Join the Titan Machinery Application team as a Product Support Manager to oversee all aspects of the assigned store(s) Parts and Service business, build and lead high-performing teams, and exceed operational and business goals. If you excel at creating a positive, productive work environment and are dedicated to delivering outstanding customer service, we want you on our team! We are looking for a candidate that brings sales and sales management experience, with the abiltiy to build strong relationships.

• Financial and Performance Management:Understand and communicate key financial drivers, utilize management team to ensure that departments across the area meet ourparts and service goals and financial targets  
• Customer Interaction and Experience: Lead customer-facing and business teams to enhance operational efficiency and deliver exceptional customer experiences
• Team Leadership and Development: Attract, develop, engage, and retain top talent who are collaborative and customer-focused, fostering a positive and productive work environment
• Policy and Safety Compliance:Ensure adherence to company policies, procedures, and processes, including ethical transaction management and performance management in line with company guidelines. Additionally, uphold environmental, health and safety regulations

If you're passionate about business success and thrive in a fast-paced environment where professionalism and excellent customer service work are valued, Titan Machinery offers the opportunity for growth and development. Join us in maintaining our reputation as a trusted partner in the community and beyond.

Apply today and take the next step towards a rewarding career with Titan Machinery! 

Required: 

• 3+ years’ related experience and/or related military experience 
• Ability to travel up to 50% of the time and work flexible hours 
• Demonstrated ability to manage and motivate high performing teams of employees to achieve successful financial and operational results 
• Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees 

Titan Machinery provides a generous total compensation package including the following benefits:

• Comprehensive Health and Dental Coverage

• HSA (Health Savings Account) - up to $1500 tax-free each year, contributed to your account by Titan Machinery 
• Additional Voluntary Benefits such as: Vision Insurance, Life Insurance, Short-term disability and more! 
• 401(k) with company matching on your FIRST DAY of employment  
• Competitive PTO, Bereavement, Paid Volunteer EMT, Paid Firefighter leave plans 
• Paid Parental Bonding/Pregnancy-Related Leave  
• Performance-based incentives   
• Company Vehicle  
• View more about our benefits on our Careers website here: https://www.titanmachinery.com/titancareers/careers/benefits
• #TMManagement

Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply.