Product Support Manager ProResources - American Rental Association - Partnership

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $3.3 billion as of December 31, 2023. Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol "HRI." Herc Rentals serves customers through approximately 400 locations and has approximately 7,200 employees in North America.

Short Description

A Herc Product Support Manager will drive revenue within their designated territory by developing business relationships and providing customer solutions for our industrial and commercial focused customers tool rental needs. They are subject matter experts and consultants for internal and external customers in the application of our tool fleet of pneumatic, electric, hydraulic, specialty welding, hoisting, lighting, and ventilation product lines. They shall also provide consultant expertise building solutions for integrated onsite and mobile tool rooms as part of the ProResources division of the company.

Responsibilities

• Demonstrate active participation in Herc Rentals Safety Culture, always prioritizing the safety of team members and customers alike
• Increase ProResources brand revenue contribution within assigned geographic area
• Create and implement strategic sales plan to grow revenue
• Work with internal region staff to drive results on targeted sales strategies
• Analyze market data and opportunities to ensure proper strategy alignment and identify new opportunities for growth
• Assist with the preparation and negotiations of contract bidding and renewals
• Create and deliver customer educational presentations
• Assist Division and Region with product specific fleet management
• Create tool room solutions, coordinate mobilization, and perform on-site meetings.
• Coordinate marketing efforts to increase internal and external brand awareness
• Support all team members
• Learn and follow all company procedures and protocols

Professional Experience

Proven track record with a minimum 5 years of outside sales experience within the industrial tools and/or rental industry

Basic knowledge of Microsoft Word and Excel Programs

Ability to communicate effectively and efficiently

Demonstrated interpersonal skills

Dependability

Attention to detail

Educational Background

Bachelor's degree preferred

Skills

• Ability to engage in natural verbal interaction with customers
• Ability to follow up with customers in a timely manner
• Able to walk into unfamiliar environments and adjust rapidly to the setting
• Attention to Detail
• Multi-Tasking individual who uses project management skills to accomplish goals
• Customer service focused
• Must react to changing business needs
• Solid and proven computer skill set (knowledge od MS Office is preferred)
• Works and communicates effectively with all levels of the company
• Work Efficiently - Increase activity, meet and qualify as many accounts as possible - numbers game
• Be Effective - Intense effort into qualifying opportunities, do this better than anyone
• Follow up - Target precisely and focus on "ideal" customers we are most likely to win
• Be Accessible - Our customers require 24/7 response
• Be Visible - Be an outspoken advocate of the Brand. Become the most sought after sales person on your regional teams.
• Communicate - Be proactive and initiate sales activities with Sales Reps and Branch/District Managers

Compensation

• Base salary starting at $75k
• Annual Bonus + other incentives
• Company truck and fuel card

Req #: 57935

Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

Keeping you healthy

Medical, Dental, and Vision Coverage

Life and disability insurance

Flex spending and health savings accounts

Virtual Health Visits

24 Hour Nurse Line

Healthy Pregnancy Program

Tobacco Cessation Program

Weight Loss Program

Building Your Financial Future

401(k) plan with company match

Employee Stock Purchase Program

Life & Work Harmony

Paid Time Off (Holidays, Vacations, Sick Days)

Paid parental leave.

Military leave & support for those in the National Guard and Reserves

Employee Assistance Program (EAP)

Adoption Assistance Reimbursement Program

Tuition Reimbursement Program

Auto & Home Insurance Discounts

Protecting You & Your Family

Company Paid Life Insurance

Supplemental Life Insurance

Accidental Death & Dismemberment Insurance

Company Paid Disability Insurance

Supplemental Disability Insurance

Group Legal Plan

Critical Illness Insurance

Accident Insurance

Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.